PRAVEEN PUTHUSSERY
SALES & BUSINESS DEVELOPMENT DIRECTOR
DUBAI
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over fifteen (15) year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work History
Senior Manager - Sales (Head of Sales)
Mercantile Information & Telecommunication Technology Co LLC (MITTCO)
Dubai
01.2020 - Current
- Developed pipeline utilization strategies and penetration processes to increase overall profitability by 20%.
- Created effective marketing campaigns to reinforce branding initiatives and maximize outreach.
- Worked with clients to increase knowledge of high-end Telecom & ICT solutions and business.
- Drove team of four direct reports in Account Management, Sales Operations and Service Delivery.
- Revitalized sales and marketing programs while achieving AED 5M+ in profits.
- Executed strategic plans for growth and new client acquisitions.
- Achieved sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Prepared and reviewed annual budgets.
- Identified new product opportunities and target customers.
Manager - Sales
Mercantile Information & Telecommunication Technology Co LLC (MITTCO)
Dubai
01.2016 - 12.2019
- Established and cultivated solid business relationships with new or existing customers.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Assistant Manager - Sales
Mercantile Information & Telecommunication Technology Co LLC (MITTCO)
Abu Dhabi
01.2015 - 12.2015
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers to establish long-term business growth.
- Trained new associates in successful sales and performance strategies.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Collaborated cross-functionally with product development and production teams to improve designs and reduce costs.
Senior Sales Engineer
Mercantile Information & Telecommunication Technology Co LLC (MITTCO)
Abu Dhabi
01.2013 - 12.2014
- Communicated complex sales and engineering concepts to prospective users clearly and with constant customer focus.
- Proposed technical solutions and developed prototypes that addressed customer requirements and generated sales.
- Mastered company product line and configured live product and software demonstrations.
- Built relationships through exceptional client service delivery and maintained productive networks to support business development.
- Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
Sales Engineer
Mercantile Information & Telecommunication Technology Co LLC (MITTCO)
Abu Dhabi
10.2010 - 12.2022
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Managed technical integration, systems engineering program management, customer support and program management.
- Identified and supported resale opportunities to achieve sales plans.
- Analyzed market trends, competitor performance and product strengths.
- Delivered technical sales presentations to prospects and presented benefits and value of products.
Assistant Manager - Enterprise Business
Reliance Communications Limited
Mumbai
03.2010 - 09.2010
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed strategy to increase sales and drive profits.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Key Account Engineer
Business Communications LLC
Abu Dhabi
01.2008 - 02.2010
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
- Attended trade shows and seminars to promote products and network with industry contacts.
Education
MBA - Consultancy Management
Birla Institute of Tech & Science (BITS PILANI)
Dubai, UAE 06.2019 - 08.2021
Bachelor of Technology (B.Tech) - Electronics And Communications Engineering
University of Calicut
Calicut, India 09.2002 - 08.2006
Skills
Sales Training & Leadership
Pipeline Development
Vendor Management
Marketing
Sales Techniques
Sales Planning
Budgeting
Market Positioning
P&L Management
Accomplishments
- Promoted to Head-of-Sales role after eight (8) successful years in the sales department in 2016
- Named "Employee of the Year" in 2008, 2011, 2012, 2013, 2015
- Named "Manager of the Year" in 2016, 2018, 2020
- Achieved "Highest-ever Single Order in Company History" in 2020
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
Additional Information
TECHNOLOGY EXPERTISE
- Wireless
- Wireline
- OSS/BSS
- Fiber Optics
- Telecom Infrastructure
- IoT
- GPON, Core & Access
- Datacenters
- 5G
Timeline
Senior Manager - Sales (Head of Sales)
Mercantile Information & Telecommunication Technology Co LLC (MITTCO)
01.2020 - Current
MBA - Consultancy Management
Birla Institute of Tech & Science (BITS PILANI)
06.2019 - 08.2021
Manager - Sales
Mercantile Information & Telecommunication Technology Co LLC (MITTCO)
01.2016 - 12.2019
Assistant Manager - Sales
Mercantile Information & Telecommunication Technology Co LLC (MITTCO)
01.2015 - 12.2015
Senior Sales Engineer
Mercantile Information & Telecommunication Technology Co LLC (MITTCO)
01.2013 - 12.2014
Sales Engineer
Mercantile Information & Telecommunication Technology Co LLC (MITTCO)
10.2010 - 12.2022
Assistant Manager - Enterprise Business
Reliance Communications Limited
03.2010 - 09.2010
Key Account Engineer
Business Communications LLC
01.2008 - 02.2010
Bachelor of Technology (B.Tech) - Electronics And Communications Engineering
University of Calicut
09.2002 - 08.2006