PRAVEEN KUMAR P
DUBAI,UAE
Summary
- Highly competitive and passionate ADMINISTRATOR and BUSINESS DEVELOPMENT MANAGER .
- Exceptional administration for Educational institution & insurance organizations.
- Executed strategies to enhance business volumes and improve market share; topped the region for 3 consecutive years in achieving target and FYP completion .
- Identified streams for revenue growth (by more than 10%).
- Forecasted & executed sales targets in given time frame increasing business by 25%
- Organised [BRANCH MANAGER] equipped to monitor and evaluate ongoing business needs. Assesses KPIs to uncover areas of improvement. Superior communication and collaboration skills.
- Pragmatic leader eager to contribute to organisational growth and development. Applies knowledge of industry best practices and business needs to devise innovative solutions. Active listener with commitment to driving corporate success.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
3
3
Certification
Work history
Executive Consultant
Gargash Insurance Services, Dubai
DUBAI, UAE
02.2019 - Current
- Employed impressive sales techniques to peak interest of prospective and potential clients.
- Administer inbound calls from employees and prepare all product quotes for all required customers.
- Maintain knowledge on all complex policies and coverage details for same and assist customers to complete all applications and all required documents .
- Resolve insurance claims within required timeframe and compliance requirements .
- Identifying risk management strategies, handling policy renewals, and tracking claims .
- Reviewing clients needs to identify suitable insurance packages.
- Monitor polices and assist to make changes to ensure achievement of sales objectives.
- Interacting with clients and making sure that all enquires are resolved while gaining the trust of clients to make sure that they are satisfied to the highest degree.
Imperia Customer Relationship Manager HDFC Bank,
HDFC BANK
THALASSERY-KERALA, INDIA
10.2014 - 11.2018
- Retained customers with multi-channel engagement strategy.
- Identified and developed new business opportunities, expanding existing client bases.
- Conducted in-depth client visits and periodic business reviews.
- Exceeded sales targets by delivering high call volumes and tailored product recommendations.
- Improve relationships with premium customers by optimizing cross selling of banking products .
- Improve customer services by promoting digitalization of banking services.
- Provide banking services for Imperia portfolio corporate companies . Increased bank revenue by more than 5% through Imperia customer relationships.
- Increased customer base by excellent communication and propagation of existing product
Branch Manager:
RELIANCE LIFE INSURANCE, BIRLA SUNLIFE INSURANCE
SULTHAN BATHERY and PAYYANUR- KERALA, INDIA
02.2006 - 05.2014
- Boosted branch sales by developing and deepening customer loyalty through incentive programmes.
- Oversaw all aspects of branch management, including sales, revenue and policy enforcement.
- Facilitated smooth running of branch operations by verifying consistent compliance with standard operating procedures.
- Administered activities of branch office and prepared activity reports.
- Developed procedures of company to increase sales, obtain greater efficiency and lower costs..
- Monitored branch operations and sales force of 13 Agency Managers.
- Managed recruitment of Sales Managers & Financial Advisors.
- Received “ Appreciation Gift” from ZVP for target achievement; 100% growth in Annual Premium.
- Topped region for collecting renewal premiums; appreciated for SHNI and HNI client retention
Education
Bachelor of Education - EDUCATION
MG University-KERALA
INDIA 06.1997 - 04.2008
SOCIAL STUDIES
Calicut University-KERALA
INDIA 06.1994 - 05.1997
Diploma in Computer Programming - IT
LBS CENTER-KERALA
INDIASkills
- Technical Skills: MS word, MS Excel, MS PowerPoint, Lotus Notes, Corel Draw, Data Entry Tools
- Analytical ability, Communication, Time Management, People Management, Business Management, Effective Listening, Team Work, Sales Ability, Fast learner with an ability to excel, Team Handling
- Client-facing service delivery
Languages
English
Fluent
Accomplishments
- Thailand Conference Trip for excellent performance.
- Distinction of making branch in 1st position in Kerala in YTD % of Persistency.
- Appreciated by State Education Department for excellent maintenance and hygiene.
- Appreciated by State Education Department for excellence in Lab infrastructure .
- Appreciation award from ZVP for business target achievemen
Certification
- In House Training- Managerial Excellence Program .
- Anti Money Laundering Training Program .
- Zurich Online Servicing Training Completion Certificates.
Timeline
Executive Consultant
Gargash Insurance Services, Dubai
02.2019 - Current
Imperia Customer Relationship Manager HDFC Bank,
HDFC BANK
10.2014 - 11.2018
Branch Manager:
RELIANCE LIFE INSURANCE, BIRLA SUNLIFE INSURANCE
02.2006 - 05.2014
Bachelor of Education - EDUCATION
MG University-KERALA
06.1997 - 04.2008
SOCIAL STUDIES
Calicut University-KERALA
06.1994 - 05.1997
Diploma in Computer Programming - IT
LBS CENTER-KERALA
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