Praveen Roshan Monis

• Preparing and processing customs documentation for vehicle exports/imports in compliance with UAE regulations.
• Submitting Bills of Entry and Export Declarations (ED) via Dubai Trade / Mirsal II system.
• Handling commercial invoices, packing lists, certificates of origin, and vehicle details.
• Coordinating customs inspections and resolving queries to avoid shipment delays.
• Generating e-Tokens for container pull-out and port operations.
• Arranging container transport with logistics teams and ensuring timely delivery.
• Liaising with port authorities, freight forwarders, and internal departments.
• Maintaining accurate customs transaction records for audits and compliance.
• Ensuring smooth clearance and regulatory adherence across all shipments.

• Oversaw loading and unloading of goods and vehicles, ensuring proper handling and scheduling.
• Managing coordination between suppliers, carriers, and warehouse staff.
• Verifing vehicle conditions, quantities, and product types before shipment.
• Maintaining shipment records, including bills of lading and manifests.
• Communicating shipment updates and managed delays or issues.
• Ensuring compliance with quality control standards during logistics operations.
• Collaborated across logistics, transport, and warehouse teams.
• Tracking KPIs for delivery timelines, inventory accuracy, and process efficiency.

Two years' work experience as Desk coordinator & Room attendant.

• Updating Data of New clients and Existing clients
• Attending telephone calls and providing information on services, also managing e-mails
• Guest registration reservations and other clerical duties with a focus on quality
• Reporting any technical issues and maintenance needs
• Ensure security of guest rooms and privacy of guests
• Updating status of guest rooms on assignment sheet & Check Visitor Credentials
• Restocking beverages and food items in the kitchen & minibar.

Two years’ work experience as merchandiser and sales executive.

• Handling customers with good communication skills, a friendly and honest personality.
• Duties include submitting warehouse inventory reports.
• Fostered strong relationships with retail partners, negotiating favorable product placements, displays, and promotional activities.
• Provided exceptional customer service by addressing inquiries, concerns, and feedback promptly, contributing to overall customer satisfaction.
• Clearing any unwanted products from displays and monitoring the sales performance of products.