PRAVIN MAITEE
Dubai,UAE
Summary
Dedicated professional with a strong foundation in communication and problem-solving skills. Demonstrates exceptional proficiency in Microsoft Word and Excel, coupled with a proven ability to learn quickly and work diligently. Committed to leveraging these skills to contribute effectively in dynamic environments while pursuing opportunities for growth and development.
Overview
13
13
years of professional experience
Work history
CASE MANAGER
ESPERANZA MIGARZIONE
AL KARAMA, DUBAI , UAE
08.2024 - 02.2025
- Managed end-to-end visa application processes for clients seeking employment in Canada and New Zealand.
- Assisted clients with tailored CVs and job applications to meet specific country requirements.
- Processed payments and managed instalments plans for visa applications and associated services.
- Maintained accurate records of client transactions, visa statuses, and service fees monthly and annually.
- Fostered strong client relationships by providing ongoing support throughout the visa application journey.
- Collaborated with marketing and sales teams to enhance pitches and improve conversion strategies based on feedback.
- Handled inbound and outbound calls while delivering outstanding customer service and resolving queries.
CASE MANAGER
CREDAS MIGRATIONS LEGAL SERVICES
BUR DUBAI, DUBAI , Dubai
11.2022 - 04.2024
- Monitored visa application timelines and followed up with clients and authorities for smooth processing.
- Maintained accurate records of active cases, transactions, and communications in manual logs.
- Ensured compliance in handling financial transactions, including service fees and refunds.
- Provided regular updates to clients throughout their immigration process, enhancing customer service standards.
- Handled high-stress situations with calm, ensuring client safety.
CLIENT ACQUISITION SERVICES
IDEX EVENTS PVT LTD
MUMBAI , INDIA
01.2016 - 01.2021
- Successfully managed event execution and team operations to achieve show objectives.
- Trained new employees on event procedures and specific agendas for enhanced team readiness.
- Monitored daily activities, assigned responsibilities, and conducted follow-ups to uphold productivity.
- Cultivated strong client relationships to promote events and encourage repeat participation.
- Aligned client acquisition efforts with show goals and targeted audience engagement strategies.
- Collaborated with internal departments to streamline pre-event planning and gather post-event feedback.
ARTIST & PERFORMANCE COORDINATOR
ADLABS IMAGICA THEME PARK
MAHARASHTRA , INDIA
01.2012 - 01.2014
- Managed scheduling, logistics, and on-site coordination for diverse performance artists.
- Handled end-to-end artist management, ensuring seamless execution of performances.
- Acted as primary contact between artists, event organisers, and technical teams.
- Coordinated multiple acts across various formats, enhancing audience engagement.
- Resolved last-minute scheduling conflicts while maintaining professionalism under pressure.
Education
Associate of Arts - ARTS
St. Andrews College of Arts, Science And Commerce
Mumbai, Maharashtra, India 2008 - 2009
High School Diploma - GCSE: 5 Subjects Including Math's And English
St Theresa's High School
Mumbai, Maharashtra, India 2005 - 2006
Skills
- Excellent communication
- Quick learner
- Hardworking
- Knowledge on Ms word
- Knowledge on Ms excel
Languages
ENGLISH
Fluent
HINDI
Fluent
MARATHI
Fluent
BENGALI
Fluent
Timeline
CASE MANAGER
ESPERANZA MIGARZIONE
08.2024 - 02.2025
CASE MANAGER
CREDAS MIGRATIONS LEGAL SERVICES
11.2022 - 04.2024
CLIENT ACQUISITION SERVICES
IDEX EVENTS PVT LTD
01.2016 - 01.2021
ARTIST & PERFORMANCE COORDINATOR
ADLABS IMAGICA THEME PARK
01.2012 - 01.2014
Associate of Arts - ARTS
St. Andrews College of Arts, Science And Commerce
2008 - 2009
High School Diploma - GCSE: 5 Subjects Including Math's And English
St Theresa's High School
2005 - 2006
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