Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Custom Section
Hobbies and Interests
Timeline
Generic
Pravin Shetty

Pravin Shetty

Summary

Adaptable professional with extensive experience in Operations, Logistics and Procurement of Containers. Managing vessel/port operations, Landside operations. delivery commitments Procurement Projects and Vendor development. Equipped with exposure to operational processes, pricing, procurement & Vendor development. Detail-oriented and action-biased, excelling in collaboration with strong stakeholder management skills under tight deadlines.

Overview

23
23
years of professional experience

Work History

Assistant Procurement Manager- Landside Procurement UAE Area

A.P Moller Maersk
09.2022 - Current
  • Led negotiations and managed complex procurement projects for landside business valued at 3 Million USD annually, participating in customer RFQ.
  • Managed procurement processes for leased, dedicated, and spot trucking categories.
  • Executed elaborate RFQ processes to strategise and categorise vendors for strategic relationship development.
  • Managing Supplier relationship and acting as escalation point to ensure beneficial relationship development for long-term gains.
  • Accountable for integrating Contract Management frameworks to ensure compliance, optimised cash flow cycle and scaling upwards/downwards with requirements ensuring capacity management.
  • Developed contract templates and service level agreements to ensure robust contractual performance management between users and end customer.
  • Use of digital tools such as COUPA, Keelvar, SAPTMS, DOCUSIGN & IRONCLAD for analysis and incl. market best practices and competitive benchmarking in procurement process.

Customer Experience Partner

A.P Moller Maersk
12.2014 - 08.2022
  • Ensure consistent end to end Customer Experience Delivery.
  • Managed customer satisfaction and interactions, ensuring prompt responses to queries and concerns.
  • Resolved customer disputes, contributing to a 95% NPS score in customer satisfaction surveys.
  • Pre-calling customers to confirm loadings and plan accordingly resulting in maximize the vessel loading.
  • Handled Global freight forwarders, BCO’s and Local champs.
  • Focus on Simplification initiatives, promoting Standardization, automation, and Digitization.
  • Led initiatives to promote Spot Product in the UAE area, enhancing market presence.
  • Followed up on opportunities logged in Salesforce, creating new opportunities for key clients based on named accounts.
  • Working as a 'Customer Experience Partner- UAE Agency Office'.

Capacity Coordinator for Capacity Management (Operations)

Maersk Global Service Centres
05.2011 - 12.2014
  • Monitored vessel capacity to ensure MSK allocations met budget targets and analysed capacity utilisation and loadable space.
  • Optimised space allocation and yield on each vessel to enhance operational efficiency.
  • Monitor and evaluate space availability from Maersk Line & partners.
  • Assist Alliance & Uptake Management in the space management & space control.
  • Monitor & record the slot swap between MSK & Partners.
  • Eliminate operational bottlenecks; recommend network changes and changes to connection patterns.
  • Monitored and addressed transport plan deviations to ensure alignment with operational objectives.
  • Planned, communicated, and executed contingencies to minimise impact on costs and service delivery.
  • Monitored network utilisation to ensure optimal performance across all operations.
  • Coordinating with Marine team and Berthing planning to check the move counts and Terminal productivity.
  • Working as a 'Capacity Coordinator for South European Region'.

Senior Executive for Inland Operation Transformation (Operations)

Maersk Global Service Centres
12.2010 - 04.2011
  • Working as a 'Senior Executive in the role of LOC Specialist for Western Central Asia Cluster'.
  • Instrumental team member of India, Jordan, UAE & Saudi Arabia Intermodal process delivery.
  • Analysing the Demand and Supply of the containers in Containers Depot’s & Terminals.
  • Coordinated with marketing team for customer order fulfillment from receipt to delivery, ensuring timely and accurate processing.
  • Shipment planning and coordination with production for timely delivery to customer.
  • Monitoring preparation of pre and post shipment documents and their submission to various agencies and agents.
  • Drove evacuation plans aligned with global flow plans and coordinated empty imports with location equipment desks, utilising in-house systems.
  • Ensure daily, weekly and monthly management reporting through all channels is conducted timely and accurately.
  • Doing Vendor Management and monitoring payment for the suppliers as per the contracts.
  • Act as a process expert for escalations, exception handling and contingency.
  • Preparing on material balance every quarter to submit to custom office.
  • Handled shipping documents timely and accurately & reported Import status and cost upon shipping done.
  • Coordinated with stakeholders as focal point for knowledge process migration of container fleet management and cost controller process.

Senior Executive for Cargo Control Execution (Operations)

Maersk Global Service Centres
06.2005 - 12.2010
  • Worked as a 'Senior Executive in role of LOC Specialist for Northern Europe & Northern America Cluster'.
  • Operations End 2 End Performance improvements from LOC & GSC perspective.
  • Identifying actions required from LOC & GSC Endeavouring constantly to improve E2E timeliness Performance/ reducing bunker consumption.
  • Coordinated with customer service to address late gate export container issues, enhancing operational responsiveness.
  • Coordinated with terminal authorities on import and export operations.
  • Maintaining schedules as planned and working in coordination with other departments.
  • Solving customer’s queries online/Collecting feedbacks from customers.
  • Act as key focal to operational activities related to Export and Import for ports in North Europe and North America.
  • Successfully delivered the cost saving projects in UAE transportation & Contract Logistics.
  • Streamlined rates transparency project for SAPTMS implementation, recognised with star award for outstanding contribution.
  • Successfully handled Spot project and implemented in Safmarine UAE Area.
  • Led migration of cost control, equipment, and intermodal processes for India, UAE, and Saudi Arabia, improving operational integration.
  • Received the ‘Award of Excellence’ in the year 2011,2012.
  • Travelled to Saudi Arabia and India to provide process expertise.
  • Part of migration for the operational activities at Maersk Global Service Centre in Mumbai for Great Britain ports, North American Ports & Western Central Asia Inland Process.
  • Part of across site’s Contingency Team and referred reliable resource.
  • Received the ‘Award of Excellence’ in the year 2008 for successfully handling the Great Britain Migration of ports without hitting the Productivity and Accuracy.

Account Assistant

Hensa Knits Pvt Ltd.
09.2003 - 02.2005
  • Managed daily accounts, including central excise, sales tax, employee salaries, purchases, sales, and bank accounts.
  • Executed reconciliation for company and sister concern accounts to ensure accuracy.
  • Maintained all ledger books for the company, ensuring accurate financial records.
  • Handled the daily expenses and petty cash book of the company.

Education

Bachelors in Commerce - Accountancy

Mumbai University

Higher Secondary Education -

Maharashtra State Board

State Board of Secondary & Higher Secondary Education -

Maharashtra State Board

Skills

  • Contract management
  • Supplier negotiation
  • Category management
  • Procurement strategy
  • Vendor relationship management
  • Strategic sourcing
  • Digital tool utilization

Accomplishments

  • Successfully delivered the cost saving projects in UAE transportation & Contract Logistics.
  • Streamlined rates transparency project to implement the SAPTMS project in the area. Awarded star award for the same.
  • Successfully handled Spot project and implemented in Safmarine UAE Area.
  • Played key role migration Cost Control, Equipment & Intermodal process of India, UAE & Saudi Arabia Intermodal processes.
  • Received the ‘Award of Excellence’ in the year 2011, 2012.
  • Visited Saudi Arabia & India as a process expert.
  • Part of migration for the operational activities at Maersk Global Service Centre in Mumbai for Great Britain ports, North American Ports & Western Central Asia Inland Process.
  • Part of across site’s Contingency Team and referred reliable resource.
  • Received the ‘Award of Excellence’ in the year 2008 for successfully handling the Great Britain Migration of ports without hitting the Productivity and Accuracy.

Languages

English
Hindi
Marathi
Tulu

Custom Section

  • A.P Moller Maersk – Maersk, Assistant Procurement Manager- Landside Procurement UAE Area, 2022-09-01, present, Leading negotiations and managing complex procurement projects for landside business between 3 Million USD Annual tender and participate in Customer RFQ., Accountable for integrating Contract Management frameworks to ensure compliance, optimized cash flow cycle and scaling upwards/downwards with requirements ensuring capacity management., Focal for Contract template & Service Level Agreements between users and End Customer for watertight Contractual performance Management., Category Management for Leased, dedicated and Spot Trucking., Use of digital tools such as COUPA, Keelvar, SAPTMS, DOCUSIGN & IRONCLAD for analysis and incl. market best practices and competitive benchmarking in procurement process., Running Elaborate RFQ to strategize and segregate the Vendors for strategic relationship., Managing Supplier relationship and act as escalation point to ensure beneficial relationship development for long term gains.
  • A.P Moller Maersk – Safmarine/ Maersk, Customer Experience Partner, 2014-12-07, 2022-08-31, Working as a 'Customer Experience Partner- UAE Agency Office'., Handled Global freight forwarders, BCO’s and Local champs., Ensure consistent end to end Customer Experience Delivery., Responsible for Customer satisfaction and all interaction with customer., Focus on Simplification initiatives, promoting Standardization, automation, and Digitization., Drive Spot Product in the UAE Area., Follow up on opportunities logged in Sales force. Creating new opportunities for key client’s basis named account customer., Follow up and successfully resolve disputes raised by the customer reached 95% NPS score survey for customer satisfaction., Pre-calling customers to confirm loadings and plan accordingly resulting to maximize the vessel loading.
  • Maersk Global Service Centres, Capacity Coordinator for Capacity Management (Operations), 2011-05-01, 2014-12-05, Working as a 'Capacity Coordinator for South European Region'., Monitor all vessel Capacity to ensure that MSK Allocations are filled to budget capacity and analyse the capacity utilization / Loadable space., Optimize space and yield per vessel., Assist Alliance & Uptake Management in the space management & space control., Monitor and evaluate space availability from Maersk Line & partners., Monitor & recording the slot swap between MSK & Partners., Eliminate operational bottlenecks; recommend network changes and changes to connection patterns., Co-ordinating with Marine team and Berthing planning to check the move counts and Terminal productivity., Monitor and detect transport plan deviations and handle these accordingly., Plan, communicate and execute on contingencies leading to lowest possible effects on costs and service delivery issues., To keep a tab on the network utilization.
  • Maersk Global Service Centres, Senior Executive for Inland Operation Transformation (Operations), 2010-12-19, 2011-04-30, Working as a 'Senior Executive in role of LOC Specialist for Western Central Asia Cluster'., Instrumental team member of India, Jordan, UAE & Saudi Arabia Intermodal process delivery., Analysing the Demand and Supply of the containers in Containers Depot’s & Terminals., Over All responsible for coordination with marketing team regarding customer order fulfillment, from receipt of the customer order to delivery to customer., Shipment planning and coordination with production for timely delivery to customer., Monitoring preparation of pre and post shipment documents and their submission to various agencies and agents., Drive evacuation plans in line with global flow plans and coordinate empty import together with location equipment desks, by using the appropriate in-house systems., Ensure daily, weekly and monthly management reporting through all channels is conducted timely and accurately., Doing Vendor Management and monitored payment for the suppliers as per the contracts., Act as a process expert for escalations, exception handling and contingency., Preparing on material balance every quarter to submit to custom office., Handled shipping documents timely and accurately & reported Import status and cost upon shipping done., Coordinate with different stakeholders and act as a Focal point of co-ordination for knowledge process migration of Container Fleet management & Cost Controller Process.
  • Maersk Global Service Centres, Senior Executive for Cargo Control Execution (Operations), 2005-06-20, 2010-12-18, Worked as a 'Senior Executive in role of LOC Specialist for Northern Europe & Northern America Cluster'., Operations End 2 End Performance improvements from LOC & GSC perspective., Identifying actions required from LOC & GSC Endeavouring constantly to improve E2E timeliness Performance/ reducing bunker consumption., Keeping and co-ordinating with Customer service for the late gates containers which should be exported., Co-ordination with the Terminal authorities on Import and export containers., Maintaining schedules as planned and working in coordination with other departments., Solving customer’s queries online/Collecting feedbacks from customers., Act as key focal to operational activities related to Export and Import for ports in North Europe and North America., Maintain daily dialogue with customer service, Eastern Europe & North American Capacity and terminal operators.

Hobbies and Interests

  • Playing Cricket
  • Music
  • Travelling

Timeline

Assistant Procurement Manager- Landside Procurement UAE Area

A.P Moller Maersk
09.2022 - Current

Customer Experience Partner

A.P Moller Maersk
12.2014 - 08.2022

Capacity Coordinator for Capacity Management (Operations)

Maersk Global Service Centres
05.2011 - 12.2014

Senior Executive for Inland Operation Transformation (Operations)

Maersk Global Service Centres
12.2010 - 04.2011

Senior Executive for Cargo Control Execution (Operations)

Maersk Global Service Centres
06.2005 - 12.2010

Account Assistant

Hensa Knits Pvt Ltd.
09.2003 - 02.2005

Bachelors in Commerce - Accountancy

Mumbai University

Higher Secondary Education -

Maharashtra State Board

State Board of Secondary & Higher Secondary Education -

Maharashtra State Board
Pravin Shetty