Preet Dsouza
Business Development
Dubai
Summary
Talented Business Development Executive brings high-level business, marketing and sales experience. Drives competitive growth through proactive relationship building and pursuit of business opportunities . Savvy to industry trends, practices and customer demands.
Overview
15
15
years of professional experience
Work History
Business Development
MEED | Middle East Economic Digest
12.2021 - Current
- Creating new business leads through cold calls.
- Developing relationships with prospects and recommending solutions to improve their companies.
- Understanding customer’s challenges and pain points in order to present and promote the best solution
- Supported the negotiation process with potential partners, facilitating mutually beneficial agreements.
- Up-selling & cross selling MEED SaaS solutions to regional customers
- Developed plans to acquire new business through direct new sales techniques & referrals
Relationship Officer
First Abu Dhabi Bank
02.2021 - 11.2021
- Developing and sustaining long-lasting relationships with customers.
- Calling potential customers to explain company products and encourage purchases.
- Answering customers questions and escalating complex issues to the relevant departments as needed.
- Developing in-depth knowledge of company products.
- Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
- Improved client onboarding experience by streamlining documentation processes and setting clear expectations from the outset.
Sales Officer – Retail Banking and Wealth Manageme
HSBC Bank Middle East Limited
09.2018 - 11.2020
- Conducted market research to identify potential opportunities and emerging trends in the industry.
- Identified and reviewed client’s market requirements in order to create tailored solutions.
- Listing companies for employee benefits.
- Responsible for quality & soundness of assigned customer portfolio (KYC reviews, monitoring for due diligence, anti-money laundering procedures etc).
- Ensure all clients queries and service issues are resolved in a timely and satisfactory manner in order to build and maintain good relation with the clients.
- Develop new markets and customers within the assigned territory to enhance sales volumes/revenues.
Relationship Officer – Auto Loans
The National Bank Of Ras Al-Khaimah – RAK Bank
12.2014 - 07.2018
- Achieve assigned sales targets in order to contribute to the sales volumes / revenues.
- Develop new markets and customers within the assigned territory to enhance sales volumes/ revenues.
- Contribution to achieve given targets and provide new and existing customers high standards of customer service.
- Provide professional and expert advice on products & services to customers and business leads to other units to ensure that business opportunities are realized.
- To proactively contact customers in portfolio in order to capture higher share of wallet by cross-selling products and marketing new products and services.
- Accountable for regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded.
Sales/Service Coordinator
Gulf Business Machine
05.2012 - 11.2014
- Enhanced client satisfaction through prompt and attentive customer service, addressing inquiries and resolving issues.
- Managing Service parts sales for IBM and Lenovo
- Quoting customer on daily basic as per IBM price list.
- Ordering parts from IBM central hub as per customer request
- Sell products and/or services to repair the problem and meet the customer's needs.
- Prepare sales slips or sales contracts.
Business Development Executive
MIVB Information Technology
05.2009 - 02.2012
- Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
- B2b and direct marketing of hardware and software.
- Generate ideas, and think creatively about how to communicate with customer.
- Creation of newsletters, email, brochure for different products.
- Handled the tasks of promoting sales to existing client.
- Responsible for identifying and checking clients goods and services
Education
MBA - Sales And Marketing Education
Skyline University
Dubai, United Arab Emirates 04.2001 -
Skills
Lead Generation
undefinedTimeline
Business Development
MEED | Middle East Economic Digest
12.2021 - Current
Relationship Officer
First Abu Dhabi Bank
02.2021 - 11.2021
Sales Officer – Retail Banking and Wealth Manageme
HSBC Bank Middle East Limited
09.2018 - 11.2020
Relationship Officer – Auto Loans
The National Bank Of Ras Al-Khaimah – RAK Bank
12.2014 - 07.2018
Sales/Service Coordinator
Gulf Business Machine
05.2012 - 11.2014
Business Development Executive
MIVB Information Technology
05.2009 - 02.2012
MBA - Sales And Marketing Education
Skyline University
04.2001 -
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