Preet Dsouza
Business Development
Dubai
Summary
Talented Business Development Executive brings high-level business, marketing and sales experience. Drives competitive growth through proactive relationship building and pursuit of business opportunities . Savvy to industry trends, practices and customer demands.
Overview
15
15
years of professional experience
Work History
Business Development
MEED | Middle East Economic Digest
12.2021 - Current
- Creating new business leads through cold calls.
- Developing relationships with prospects and recommending solutions to improve their companies.
- Understanding customer’s challenges and pain points in order to present and promote the best solution
- Supported the negotiation process with potential partners, facilitating mutually beneficial agreements.
- Up-selling & cross selling MEED SaaS solutions to regional customers
- Developed plans to acquire new business through direct new sales techniques & referrals
Relationship Officer
First Abu Dhabi Bank
02.2021 - 11.2021
- Developing and sustaining long-lasting relationships with customers.
- Calling potential customers to explain company products and encourage purchases.
- Answering customers questions and escalating complex issues to the relevant departments as needed.
- Developing in-depth knowledge of company products.
- Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
- Improved client onboarding experience by streamlining documentation processes and setting clear expectations from the outset.
Sales Officer – Retail Banking and Wealth Manageme
HSBC Bank Middle East Limited
09.2018 - 11.2020
- Conducted market research to identify potential opportunities and emerging trends in the industry.
- Identified and reviewed client’s market requirements in order to create tailored solutions.
- Listing companies for employee benefits.
- Responsible for quality & soundness of assigned customer portfolio (KYC reviews, monitoring for due diligence, anti-money laundering procedures etc).
- Ensure all clients queries and service issues are resolved in a timely and satisfactory manner in order to build and maintain good relation with the clients.
- Develop new markets and customers within the assigned territory to enhance sales volumes/revenues.
Relationship Officer – Auto Loans
The National Bank Of Ras Al-Khaimah – RAK Bank
12.2014 - 07.2018
- Achieve assigned sales targets in order to contribute to the sales volumes / revenues.
- Develop new markets and customers within the assigned territory to enhance sales volumes/ revenues.
- Contribution to achieve given targets and provide new and existing customers high standards of customer service.
- Provide professional and expert advice on products & services to customers and business leads to other units to ensure that business opportunities are realized.
- To proactively contact customers in portfolio in order to capture higher share of wallet by cross-selling products and marketing new products and services.
- Accountable for regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded.
Sales/Service Coordinator
Gulf Business Machine
05.2012 - 11.2014
- Enhanced client satisfaction through prompt and attentive customer service, addressing inquiries and resolving issues.
- Managing Service parts sales for IBM and Lenovo
- Quoting customer on daily basic as per IBM price list.
- Ordering parts from IBM central hub as per customer request
- Sell products and/or services to repair the problem and meet the customer's needs.
- Prepare sales slips or sales contracts.
Business Development Executive
MIVB Information Technology
05.2009 - 02.2012
- Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
- B2b and direct marketing of hardware and software.
- Generate ideas, and think creatively about how to communicate with customer.
- Creation of newsletters, email, brochure for different products.
- Handled the tasks of promoting sales to existing client.
- Responsible for identifying and checking clients goods and services
Education
MBA - Sales And Marketing Education
Skyline University
Dubai, United Arab Emirates 04.2001 -
Skills
Lead Generation
Sales Presentation
Relationship Development
Performance Goals
Negotiations
Business Development
CRM Platforms
Salesforce Management
Prospecting
Business Intelligence and Analysis
Business development and planning
Pipeline Management
Timeline
Business Development
MEED | Middle East Economic Digest
12.2021 - Current
Relationship Officer
First Abu Dhabi Bank
02.2021 - 11.2021
Sales Officer – Retail Banking and Wealth Manageme
HSBC Bank Middle East Limited
09.2018 - 11.2020
Relationship Officer – Auto Loans
The National Bank Of Ras Al-Khaimah – RAK Bank
12.2014 - 07.2018
Sales/Service Coordinator
Gulf Business Machine
05.2012 - 11.2014
Business Development Executive
MIVB Information Technology
05.2009 - 02.2012
MBA - Sales And Marketing Education
Skyline University
04.2001 -