PREETHI MURALI
Business Operations & Development
Abu Dhabi
Summary
Skilled Business Development leader offering 14 years of experience in leading operations and enhancing revenue. Bringing expertise in customer acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding the necessary objectives of the role.
Overview
13
13
years of professional experience
11
11
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Business Development & Operations Manager
Podar Education Network (Group of Nurseries & Training Centre)
Dubai, Sharjah
11.2015 - 06.2022
- Worked solely on complete operational and licensing set up of JOY OF LEARNING NURSERY, Sharjah and, SMART CURRICULUM TRAINING CENTRE, Dubai.
- Developed LITTLE WONDERS NURSERIES, Dubai, on it operational needs and development of the financial gain from 10 admissions to 75 admissions
- Providing leadership management to business and responsible for ensuring that company understands and complies with all law or regulations that applies to business
- Responsible for licensing's, work permits, Ministry legal works in coordination with PRO by adhering all legalities of the country
- Responsible for development, procurement, transportation, maintenance, safety, security and cleanliness of the premises , ensuring that the site and facilities are available for Nursery & Training centre use and other users at all times.
- Responsible for organization and delivery of administration and support services across the business ensuring efficient and effective staff deployment and, with the Principal/Manager, recruitment of well-trained and high quality staff.
- Provides advice and strategic guidance to the Principal/Manager, Corporate Office(India) on financial and operational matters and be accountable for their effectiveness.
- Ensures that all staff are supported with high quality continuous professional development and training which contributes to the development and achievements of the School.
- Supports the Principal/Manager in achieving the key strategic objectives for the nurseries and training centre through formulating and leading on specific aspects of the business improvement plan.
- Ensures and supports to develop a growth strategy focused on the development of the business and parents satisfaction.
- Actively encourages, and lead on environmental sustainability targets across the nurseries and centre.
- Responsible and worked on all operational and logistical projects for start-up operations.
Admission & Operation Officer
THE OXFORD SCHOOL
DUBAI
09.2013 - 10.2015
- Worked as a liaison between the school and the parents with a good understanding of school systems
- In charge for admission process of the school and presented as an ambassador of the school in taking right admission
- Designed and systemized the admission process for the betterment of daily activities between parents and school
- Ensured smooth handling of parent concerns / complaints and being a point of contact that all parents are directed and follow up with concerns
- Administers appropriate admission assessment tests by following the rules and regulations of the MOE & KHDA by organizing their procedures
- With extensive experience in staff training streamlined the school communication systems and trains employees on good customer service
- Establishes effective liaison with the MOE by coordinating the work of the PRO and MOE
- Provides statistics on students as when required and implements the ideas to set the smooth operation in admission and parent's relation
- Supported the administration team on staff work permits and legal arrangements of the school.
Assistant Manager - Training and Development
HORIZON MANOR HOTEL
Doha
03.2012 - 06.2013
- Designed training programs and professional development courses to facilitate meeting organizational goals and individual professional needs for over 150 employees
- Estimated costs of training operations and subsequently managed them in accordance with the budget
- Assisted human resources department in designing appraisal programs, employee handbook, recruitment & placement, job descriptions and training materials
- Imparts training on Self-development, Team Building, Body Language, Etiquette and Handling complaints as basically being the Soft skill trainer
- Initiated all kinds of HR activities and handles all Human Resources work solitarily in their absence.
Lobby Manager
THE SUNWAY GRT GRAND
05.2010 - 02.2012
Guest Relations Officer
OCEAN SPRAY BONHEUR
08.2009 - 04.2010
Guest Relation Executive
SHERATON CHOLA
Chennai
05.2008 - 06.2009
Education
B.A. - English Literature
Madras University
Chennai, India 01.2008 - 12.2018
Skills
Turnaround Strategiesundefined
Accomplishments
- Implemented policy, planning, and strategy
- Identified revenue expansion opportunities
- Understanding legal and regulatory documents
- Achieved stock control and maintenance by introducing manual inventory maintenance sheet when company budget was compromised with its maintenance
- Increased performance of employees with timely trainings
- Reduced costs
Additional Information
- Marital Status - Married
- UAE Driving License - Yes
Certification
Project Development Management - PMP (pursuing)
Timeline
Project Development Management - PMP (pursuing)
11-2022
Business Development & Operations Manager
Podar Education Network (Group of Nurseries & Training Centre)
11.2015 - 06.2022
Admission & Operation Officer
THE OXFORD SCHOOL
09.2013 - 10.2015
Assistant Manager - Training and Development
HORIZON MANOR HOTEL
03.2012 - 06.2013
Lobby Manager
THE SUNWAY GRT GRAND
05.2010 - 02.2012
Guest Relations Officer
OCEAN SPRAY BONHEUR
08.2009 - 04.2010
Guest Relation Executive
SHERATON CHOLA
05.2008 - 06.2009
B.A. - English Literature
Madras University
01.2008 - 12.2018
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