Summary
Overview
Work History
Education
Skills
Certification
Application expertise
Recognition
Previous Experience
Timeline
Generic
Preethi Perumal

Preethi Perumal

Chennnai

Summary

Ambitious Product owner with a track record of dependability and leadership. Certified PSPO proficient in communication, strategic thinking and strong business acumen in banking and telecom sectors. Over 9.5 years of experience in the agile industry has set a thorough outlook on the product lifecycle , risk management and tapping market opportunities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Product Owner

Valuelabs LLC
08.2022 - Current
    • Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
    • Liaison between the stakeholders, development team and client ensuring seamless communication
    • Owned the product roadmap and delivered >95 % of the features by identifying and mitigating the roadblocks
    • Monitored product feedback and analyzed key metrics from business banking customers and relationship managers resulting in a 20% increase in customer satisfaction
    • Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
    • Monitored product performance and tracked key metrics and user feedback, resulting in a 20% increase in customer satisfaction and a 15% increase in user engagement
    • Created precise user story acceptance criteria and refined those stories with Scrum teams.

Senior Analyst

Techvista Systems
10.2022 - 05.2023
    • Planned and assessed efforts for over 20+ digital transformation for BSS projects fastening release by 10 %
    • Creating comprehensive documentation including functional specifications, BRD,user stories, and process flows
    • Expertise in handling Business/Consumer customer segments & worked for Postpaid, Prepaid & Fixed lines
    • Collaborated with technical teams to translate business requirements into detailed system design specifications
    • Coordinating with cross-functional teams to ensure delivery of project milestones resulting in 15 % efficiency in delivery timelines
    • Responsible for Co-ordination among all stakeholders in ensuring quality releases to production during entire Software Test Lifecycle
    • Identified test scripts for regression suite well ahead of release activity and chalked plan for automation

Senior QA Engineer

IDP Education
09.2020 - 01.2021
    • Managed team virtually and ensured seamless workflow integration & enhanced team efficiency by implementing agile methodology thereby streamlining QA process.
    • Accountable for design, review of test scenarios and execution of test cases
    • Involved in root cause analysis to determine core reason for occurrence of defects , reducing cause of recurring defects by 5 %
    • Collaborated closely with developers to identify, reproduce, and resolve software bugs.
    • Supported successful product launches by coordinating end-to-end testing efforts from planning through execution phases.
    • Created detailed documentation on system architecture that served as valuable resource for future reference.
    • Reduced software defects by conducting thorough regression testing and identifying areas for improvement.

Education

Post Graduate Diploma - Management

Loyola Institute of Business Administration
India
04-2015

Bachelor of Engineering -

Rajalakshmi Engineering College
India
04-2013

Skills

  • Product life cycle management
  • Stakeholder management
  • Business analysis
  • Backlog prioritization and management
  • Agile methodology
  • User story creation
  • Competitive analysis
  • Risk assessment
  • Data analysis

Certification

Professional Scrum Product Owner, 04/01/24

Application expertise

  • MS dynamics CRM
  • Telecom Charging and Billing systems
  • Order management
  • Fircosoft
  • Finacle
  • Payment hub
  • SWIFT
  • ISO 20022 standard
  • Digital Onboarding for Business banking

Recognition

Awarded for the best contribution in the implementation of Digital Acquisition journey for Business banking customers in Emirates NBD and Emirates Islamic

Previous Experience

  • Ericsson India, Bangalore, Karnataka, India, Solution Integrator, 04/01/17, 06/30/18
  • Astrazeneca, Chennai, Tamil Nadu, India, Engineer, 10/01/18, 06/30/20
  • Maveric systems, Chennai, Tamil Nadu, India, Test Engineer, 05/01/15, 04/30/17

Timeline

Senior Analyst

Techvista Systems
10.2022 - 05.2023

Product Owner

Valuelabs LLC
08.2022 - Current

Senior QA Engineer

IDP Education
09.2020 - 01.2021
Professional Scrum Product Owner, 04/01/24

Post Graduate Diploma - Management

Loyola Institute of Business Administration

Bachelor of Engineering -

Rajalakshmi Engineering College
Preethi Perumal