Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Custom
Certification
Timeline
Generic
Preethi Rita

Preethi Rita

Dubai,U.A.E

Summary

Dedicated professional with strong skills in patience, time management, and teamwork. Demonstrates exceptional professionalism and multitasking abilities, complemented by a typing speed of 65 words per minute. Committed to leveraging these competencies to contribute effectively in collaborative environments while pursuing opportunities for growth and development.

Communicative Customer Service Executive experienced in solving problems and building great client rapport. Achieves high-volume call targets with dynamic and diligent approach. Enthusiastic team player and customer advocate.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Telephone Operator

HOTEL ROYAL ORCHID
Bangalore, India
01.2021 - 01.2022

CUSTOMER SERVICE Agent

AIR INDIA SATS
Bangalore, India
01.2020 - 07.2021

CUSTOMER SERVICE Agent

Bhadra International
Chennai, India
01.2019 - 01.2020

Marketing Executive

AUDI
Chennai, India
01.2017 - 01.2019

Admin & Operational Manager

MYSTERY BOX EVENTS PLANNERS
01.2016 - 04.2017

Education

B.SC - Chemistry

Jodhpur National University
India
03.2011 - 06.2014

Diploma - Aviation, Hospitality & Travel industry

Frankfinn Institute
India
03.2009 - 04.2010

Skills

  • Patience
  • Time management
  • Team work
  • Professionalism
  • Multitasking
  • Typing Skill (65 Words Per Minutes)

Languages

English
Hindi
Tamil
Kannada
Telugu
Italian

Personal Information

  • Passport Number: S1860069
  • Date of birth: 01/04/91
  • Gender: Female
  • Nationality: Indian
  • Visa status: Visit Visa

Custom

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Certification

Canadian document check training

Timeline

Telephone Operator

HOTEL ROYAL ORCHID
01.2021 - 01.2022

CUSTOMER SERVICE Agent

AIR INDIA SATS
01.2020 - 07.2021

CUSTOMER SERVICE Agent

Bhadra International
01.2019 - 01.2020

Marketing Executive

AUDI
01.2017 - 01.2019

Admin & Operational Manager

MYSTERY BOX EVENTS PLANNERS
01.2016 - 04.2017

B.SC - Chemistry

Jodhpur National University
03.2011 - 06.2014

Diploma - Aviation, Hospitality & Travel industry

Frankfinn Institute
03.2009 - 04.2010
Preethi Rita