Odoo
Preethy Antony
Commercial & Business Development
Dubai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Commercial and Business Development
Lootah BCGas LLC
Dubai
08.2019 - Current
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
- Negotiated and reviewed contracts to protect customer interests.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Negotiated contracts and quotation prices
- Built relationships with clients to establish new contracts.
- Collected, arranged and input information into database system.
- Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Built relationships with colleagues to facilitate teamwork, cooperation and success.
- Managed more than 50 customer calls per day
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Achieved or exceeded company-defined sales quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Built relationships with customers and community to promote long term business growth.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiated prices, terms of sales and service agreements.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Admin and Accounts Officer
E3 Energy DMCC
Dubai
10.2018 - 12.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Interacted with customers by phone, email, or in-person to provide information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Admin and Accounts Officer
Aeon Connect
Kochi
07.2015 - 10.2017
- Updated general ledger of accounts with current, accurate and industry-compliant data to meet all internal and external audit requirements.
- Managed all accounting needs and account updates for day today operations.
- Overhauled process for year-end inventory audits to improve accuracy.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Communicated with clients regarding account services, statements, and balances.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Answered constant flow of customer calls with minimal wait times.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained payroll information by calculating, collecting, and entering data.
- Administered bi-weekly staff payroll and performed special calculations for commissions, reimbursements and benefit deductions.
- Performed data entry tasks and maintained accurate records of employee payroll information.
Sales Executive
HDFC Bank Limited
Kochi
08.2011 - 04.2012
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
MBA - Finance And Marketing
Sree Naryana Gurukulam College, MG University
India 06.2012 - 06.2014
Bachelor of Commerce - Taxation
Baratha Mata College, MG University
India 07.2008 - 05.2011
Skills
Contract terms negotiation
Customer Relationship Management
Forecasting ability
Sales expertise
Cold Calling
Complaint resolution
Staff education and training
Software
Timeline
Commercial and Business Development
Lootah BCGas LLC
08.2019 - Current
Admin and Accounts Officer
E3 Energy DMCC
10.2018 - 12.2018
Admin and Accounts Officer
Aeon Connect
07.2015 - 10.2017
MBA - Finance And Marketing
Sree Naryana Gurukulam College, MG University
06.2012 - 06.2014
Sales Executive
HDFC Bank Limited
08.2011 - 04.2012
Bachelor of Commerce - Taxation
Baratha Mata College, MG University
07.2008 - 05.2011