Preeti Mishra
Abudhabi,UAE
Summary
To be a part of your esteemed organization and grow both Professionally and Personally. Looking for a challenging position in your organization that can effectively utilize my skills in the industry. Providing excellent career growth opportunity and a good working Environment.
Overview
1
1
year of professional experience
Work History
Guest Relations Executive
KA Hospitality Yauatcha
New Delhi, India
2022.06 - 2023.06
- Managed in-person and telephone guest enquiries, customer service requests and reservation bookings using OpenTable.
- Greeted guests and escorted to tables, minimising wait times.
- Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
- Maintained clean and orderly reception area to uphold brand standards.
Quality Assurance Assistant
Haldiram Snacks PVT
Noida, India
2021.12 - 2022.05
- Created testing protocols to be used across all product lines.
- Trained and mentored direct reports within Quality Assurance department.
- Tracked quality metrics and implemented strategies to address underperforming areas.
- Updated company logs and databases with quality checklists and daily data.
- Inspected and documented incoming materials to address quality issues.
Education
Bachelor of Science - Food Nutrition and Dietitis
Sam Higginbottom University of Agriculture SHUATS
Allahabad India 06/2018 - 05/2022
Skills
- Reservation management
- Performance improvement
- Promptly seating guests
- Warmly greeting guests
- Customer service
- Food allergy awareness
- Guest seating arrangements
- Suggestive selling
- Cross selling
Languages
English
Fluent
Hindi
Fluent
Timeline
Guest Relations Executive
KA Hospitality Yauatcha
2022.06 - 2023.06
Quality Assurance Assistant
Haldiram Snacks PVT
2021.12 - 2022.05
Bachelor of Science - Food Nutrition and Dietitis
Sam Higginbottom University of Agriculture SHUATS
06/2018 - 05/2022
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