Summary
Overview
Work history
Education
Skills
Websites
Certification
Accomplishments
Timeline
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PREM KUMAR

PREM KUMAR

Dubai,UAE

Summary

Energetic Senior Coordinator with knack for streamlining processes and enhancing team productivity. Spearheaded multiple projects resulting in improved operational efficiency and higher client satisfaction. Skilled at fostering collaboration and driving results in fast-paced environments.

Overview

15
15
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification

Work history

Senior coordinator

SGS Gulf Limited
Dubai, UAE
07.2020 - 08.2025
  • Assisted in implementing the Multi Lab system, ensuring a smooth transition for the team.
  • Supervised a team to facilitate trade through the timely issuance of reports, adhering to contract requirements.
  • Ensured accurate and consistent issuance of Certificates of Conformity in compliance with regulatory standards.
  • Trade facilitation through timely, correct & consistent issuance of Certificates of Conformity following Conformity Assessment Instructions on Saudi Food & Drug Authority portal named as FASEH (KSA).
  • Major Clients - Alshaya Group, Chalhoub Group, Wipro, Rasassi, Al Tayer, CEVA Logistics, Unilever, Colgate, Mai Dubai, Coca Cola, Pepsico and other major food suppliers like Burger King, Almarai.


Senior MI Analyst

Allianz - India
01.2013 - 01.2019
  • Frequent client interaction for requirement gathering with counter parts (UK, Munich)
  • Data Analysis and Validation.
  • Ensure that the team's deliverables are on time and meets/exceeds the quality SLA's by using sanitary checks.
  • Preparing and analysing reports & other statements to apprise management operations and assist in critical decision-making process by using MS-Excel.
  • Leading in the various processing transition from counterparts (UK, Munich)

Team Leader

Nest Technologies
01.2011 - 01.2013
  • Handle the sales process of static phone Calling Cards and meet the sales target as per the company criteria.
  • Maintain confidentiality of Customer details as per the Regulatory policies.
  • To act as a mentor & single point of contact for new joiners in order to assist them with their process queries/ doubts.
  • Have been given the designation of 'Team-Leader' following excellent performance.
  • Leading & monitoring the performance of team members to ensure efficiency in operations and meeting of individual & group targets.
  • Process Training for new joiners

Education

Degree - Bachelor of Computer Application

DR. CV. Raman University

Bachelor of Engineering - Engineering

Cochin University of Science and Technology (CUSAT)
India
06.2006 - 09.2010

Skills

  • Strategic Planning
  • Applications - TIA, TIARA PARIS, SABER, FASEH, ETRADE, TRADE WORKS, LIMS CCLASS, STARLIMS
  • Business Transition Management Information
  • Customer Relationship
  • Co-ordination & Decision making
  • Office/Sales/Team Management
  • Offshore Client Meetings
  • Report preparation
  • Decision-making support
  • Mentoring new joiners

Certification

  • DART (Decision with Analysis and Reasoning Technic)
  • Cool (Certificate of General Insurance)
  • Opex-Yellow Belt (Operational excellence)
  • CORPORATE SUSTAINABILITY
  • Data Privacy Essentials

Accomplishments

  • 2011, Awarded Top Performer for the months of July 2011, September 2011
  • 2015, Extra mile award for Quick response and action for the customer
  • 2016, Gem award for best performance in a quarter
  • 2018, Outstanding contribution award

Timeline

Senior coordinator

SGS Gulf Limited
07.2020 - 08.2025

Senior MI Analyst

Allianz - India
01.2013 - 01.2019

Team Leader

Nest Technologies
01.2011 - 01.2013

Bachelor of Engineering - Engineering

Cochin University of Science and Technology (CUSAT)
06.2006 - 09.2010

Degree - Bachelor of Computer Application

DR. CV. Raman University

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PREM KUMAR