Premkumar Kondusamy
Dubai,United Arab Emirates
Summary
Focused Managing Director with demonstrated ability to organize work, establish priorities and delegate tasks to meet service delivery requirements. Skilled in communicating to meet performance and productivity requirements while ensuring compliance with policies and regulations. Proven expertise in Operations. Adaptable and resourceful leader, dedicated to improving productivity objectives and increasing revenue. Trains and mentors managers to nurture a cohesive leadership team that cultivates strong work culture, top-quality standards, and high employee performance. Knowledgeable management professional with proven success in achieving and exceeding regional revenue goals within company growth strategies. Skilled at developing local business strategy and overseeing change management to implement successful improvements. Results-driven, an ambitious, and competitive business leader focused on transformative leadership and continuous improvement to drive growth and maximize profits. Tenacious executive ready to take on challenging roles, meet goals and surpass expectations.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
Managing Director
Bhai Kadai Biryani Restaurants
Dubai, United Arab Emirates
05.2018 - Current
- Supervised budgets and timelines, ensuring progress met project scope targets.
- Provided customers with outstanding service, extending relationships for future business opportunities.
- Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
- Spearheaded development and delivery of future product offerings based on in-depth market research.
- Kept accurate company records, upholding compliance with regulations and company policies.
- Maintained smooth operations through careful management of office workflow and administrative processes.
- Generated and achieved regional revenue goals, exceeding targets within company growth strategies.
- Interpreted underlying risks, business needs, client requirements and cost structures to increase forecasting accuracy.
- Updated policies and procedures to strengthen controls within different departments for improved operational standards.
- Crafted development plans to introduce changes or improvements to central operations for successful change management.
- Boosted productivity levels by automating routine tasks and implementing digital technologies.
- Developed robust recruitment salary to hire and onboard new talent and boost employee retention.
- Managed team performance, celebrating successes and identifying areas to improve.
- Trained and mentored managers to cultivate a cohesive leadership team.
- Cultivated strong work culture and high standards to drive employee retention and performance.
- Devised and implemented long-term strategy to drive progress in key areas.
Purchasing Manager and Cost Controller
The Cedar Tree Hospitality
Dubai, United Arab Emirates
12.2016 - 12.2017
- Established credit control policies to increase year-on-year cash flow.
- Drafted external audit documentation and financial reports to assist in operational planning and key decision-making.
- Introduced internal controls to monitor critical areas of financial control and devised corrective actions to address risks or deficiencies.
- Consolidated capital management, cash flow analysis and reconciliations statements.
- Worked with executives to create an annual budget and track actual expenses against projected expenses.
- Examined financial reports, analyzing and resolving data discrepancies to reduce expenses.
Catering Operations Manager
Al Ameemi International Trading
Dubai, United Arab Emirates
01.2014 - 12.2016
- Aided senior leadership by recommending corrective actions and improvements to company operations.
- Reduced costs and improved operations by analysing processes and customer feedback.
- Analysed financial data to track and achieve budget targets.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Minimised discrepancies by effectively training employees on best practices, policies and procedures.
- Strategically scheduled and managed 50+ staff members, maintaining high-performing business operations.
- Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
Catering Senior Supervisor
Accuro Support Services
Dubai
01.2013 - 12.2013
- Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
- Dealt with customer complaints and rectified product and service issues.
- Maintained clean, organised working areas to create positive, productive environments with minimal risk.
- Identified operational problems and proposed solutions to management, improving service efficiency.
- Offered instruction, coaching and motivation for enhanced team morale.
Restaurant Manager
The Residency Tower
Chennai, India
12.2007 - 12.2012
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Maintained safe working and guest environments, reducing injury and incident risks.
- Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
- Delivered in-depth training to customer-facing staff, promoting strong service performance.
Education
High School Diploma - Commerce
M.C.N.U.P.H.S.School
India 07.2001 - 04.2003
Bachelor of Science (Hotel & Catering Management) - Hotel Management
Vels College of Science (Madras University)
Chennai, India 06.2004 - 05.2007
Skills
- Business planning
- Employment law
- Operations management
- Employee management
- Mentoring and training
- Contract management
- Customer service
- P&L management
- Business administration
- Accounting processes
- Change management
- Financial management
- Business development
- Joint pipeline planning
- Operational management
- Business analysis
- Problem-solving skills
- Project budgeting
- Integrative negotiation
Languages
Tamil
Proficient (C2)
English
Advanced (C1)
Hindi
Upper intermediate
Telugu
Upper intermediate
Malayalam
Upper intermediate
Timeline
Managing Director
Bhai Kadai Biryani Restaurants
05.2018 - Current
Purchasing Manager and Cost Controller
The Cedar Tree Hospitality
12.2016 - 12.2017
Catering Operations Manager
Al Ameemi International Trading
01.2014 - 12.2016
Catering Senior Supervisor
Accuro Support Services
01.2013 - 12.2013
Restaurant Manager
The Residency Tower
12.2007 - 12.2012
Bachelor of Science (Hotel & Catering Management) - Hotel Management
Vels College of Science (Madras University)
06.2004 - 05.2007
High School Diploma - Commerce
M.C.N.U.P.H.S.School
07.2001 - 04.2003
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