Preyen Pillay
Key Account Manager
Dubai
Summary
I am an Enterprise Sales & Account Leader with 16+ years in cybersecurity, SaaS, ITSM, and secure access technologies. Proven track record in strategic account management, customer success, and partner ecosystem growth across South Africa and the UAE. Adept at building C-level relationships, driving retention (98%), and expanding enterprise accounts into multi-year, multi-solution partnerships. Skilled in consultative and executive-level selling, with consistent quota overachievement and experience winning competitive displacement opportunities.
Overview
14
14
years of professional experience
1
1
Language
Work History
Cybersecurity Market Entry Consultant
Info Guardian / Cyber Cipher (MSSP)
01.2024 - Current
- Company Overview: https://jguardrsa.net/
- Designed and executed go-to-market strategies for MSSP and AI-driven threat detection services, aligning with UAE smart city and digital transformation initiatives.
- Built executive relationships across public and private sector clients (including fintechs and Tier 2 banks), positioning the company as a trusted partner for cybersecurity.
- Ensured compliance with NESA, DESC, and CBUAE regulations, enabling long-term partnerships with high-value enterprise customers.
- Established sustainable revenue pipelines, setting the foundation for scalable growth and long-term market penetration.
- Partnered with technical and sales teams across South Africa and the UAE to deliver consistent client experiences.
Key Account Manager
Volaris Group (CaseWare Africa)
02.2019 - 12.2023
- Company Overview: www.casewareafrica.com
- Managed a portfolio of 265+ enterprise accounts, achieving 98% retention through consultative engagement and proactive value delivery.
- Drove multi-year account expansion, securing new solution adoption across financial services, government, and professional sectors.
- Delivered 25% increase in lead generation by building executive champions and leveraging a consultative sales approach.
- Improved profit margins by 15% through targeted upselling and compliance-driven solution positioning.
- Partnered with marketing, product, and technical teams to execute account-based growth strategies, resulting in 12% YoY revenue growth.
- Spearheaded product launches aligned with compliance mandates (POPIA, IFRS), ensuring relevance and multi-year renewals.
Key Account Manager
EOH Network Solutions
07.2017 - 02.2019
- Company Overview: www.ioco.tech
- Managed a portfolio of 23 multinational enterprise accounts, delivering 10% revenue growth while ensuring 98.50% retention.
- Improved client satisfaction by 72%, coordinating cross-departmental initiatives to resolve delivery issues and enhance service levels.
- Expanded largest accounts by 17%, identifying new requirements and leading complex infrastructure solution deployments.
- Acted as a trusted advisor to enterprise IT leaders, strengthening partnerships and securing multi-year business commitments.
- Mentored junior account managers to develop consultative selling and KAM best practices.
Channel Account Manager
BitCo Telecommunications
06.2016 - 12.2017
- Company Overview: www.bitco.co.za
- Owned the partner sales channel, managing and expanding a network of resellers and distributors across South Africa.
- Generated high value monthly recurring revenue by developing joint go-to-market strategies and enabling partner-led sales.
- Conducted partner onboarding, training, and certification programs, strengthening technical and sales capability across the channel.
- Designed and executed partner account plans, aligning BitCo’s network solutions with partners’ enterprise client portfolios.
- Led co-branded marketing campaigns and incentive programs, increasing partner engagement and accelerating pipeline conversion.
- Built a comprehensive partner ecosystem, establishing BitCo as a preferred Tier One operator for enterprise clients.
Enterprise Sales Representative
BitCo Telecommunications
08.2011 - 06.2016
- Company Overview: www.bitco.co.za
- Managed a portfolio of enterprise accounts across telecom, financial services, and corporate sectors, delivering consistent revenue growth.
- Specialized in solution selling of MPLS, SD-WAN, VoIP, and hybrid connectivity solutions to enterprise customers.
- Conducted complex needs analysis with IT leaders to design scalable, resilient network solutions aligned with customer requirements.
- Negotiated and closed multi-year enterprise contracts, securing recurring revenue and establishing BitCo’s footprint in key accounts.
- Collaborated with internal engineering and support teams to ensure seamless implementation and service delivery, improving customer satisfaction.
- Consistently exceeded sales targets and recognized with multiple Awards (2014–2016).
Education
BBA - Business Administration & Management
Mancosa University
Johannesburg, South Africa01.2026
Sales Management - Sales
Sales Guru
Johannesburg, South Africa01.2022
Psychology of Selling - Sales
Brian Tracy International
Johannesburg, South Africa01.2016
Marketing & Analytics Certification - Marketing
University of Cape Town
Cape Town, South Africa01.2012
High Performance Selling - Sales
Brian Tracy International
Online01.2005
Skills
Cybersecurity Platforms: MSSP, SIEM, EDR, SOAR, Threat Intelligence, Zero Trust Architecture
Digital Transformation: AI Analytics, IoT Security, Cloud Architectures
SaaS Platforms: Financial Reporting, BI, AI Auditing, CRM, Workflow Automation
Client relationships
Problem-solving
Team collaboration
Websites
References
Available upon request. Client testimonials and performance certificates available.
Accomplishments
- Managed 265+ enterprise accounts with a 98% retention rate, driving consistent renewals and long-term relationships.
- Expanded strategic partnerships that generated repeated recurring triple digit revenue and enabled cross-market growth across UAE and South Africa.
- Delivered 37% lead generation growth and 15% profit margin increase at CaseWare Africa through data-driven account strategies.
- Achieved 14% YoY revenue increase ($1.7M) by implementing account-based marketing and client success programs.
- Recognized with multiple performance awards (2010–2025) for exceeding sales targets and building trusted executive relationships.
Core Competencies
- Key Account Management & Strategic Growth (C - Level)
- Partner Account Management & Channel Development
- Enterprise SaaS, Cybersecurity, ITSM & Secure Access Solutions
- C+V-Level Consultative Selling & Executive Presentations
- Competitive Displacement & Customer Retention
- Regional Expansion (UAE, KSA, South Africa, EMEA)
- Account Planning & Pipeline Development
- Cross-Functional Collaboration (Sales, Marketing, Technical, Product, Finance, Teams)
- Industries Fintech, IT Infrastructure, SaaS, Cyber Security
Timeline
Cybersecurity Market Entry Consultant
Info Guardian / Cyber Cipher (MSSP)
01.2024 - Current
Key Account Manager
Volaris Group (CaseWare Africa)
02.2019 - 12.2023
Key Account Manager
EOH Network Solutions
07.2017 - 02.2019
Channel Account Manager
BitCo Telecommunications
06.2016 - 12.2017
Enterprise Sales Representative
BitCo Telecommunications
08.2011 - 06.2016
BBA - Business Administration & Management
Mancosa University
Sales Management - Sales
Sales Guru
Psychology of Selling - Sales
Brian Tracy International
Marketing & Analytics Certification - Marketing
University of Cape Town
High Performance Selling - Sales
Brian Tracy International