Prince Ashiagbor
Dubai,UAE
Summary
A highly resourceful, flexible, innovative, and enthusiastic Security Supervisor. Experienced in promoting a safe environment for staff, customers and able to respond effectively to security, safety and emergency situations. I am searching for a career as a Security Supervisor into a Security Organization in which I could demonstrate my experience within a range of safety operations, understanding of surveillance services, crime prevention methods and Law enforcement procedures for the growth of the firm
Overview
22
22
years of professional experience
6
6
years of post-secondary education
Work history
Loss Prevention and Protocols Supervisor
JW Marriott Marquis Hotel
Dubai, UAE
04.2023 - Current
- Offered instruction, coaching and motivation for enhanced team morale.
- Maintained spotless and tidy working areas to create risk-free and productive environments.
- Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
- Maintained documents and records to comply with internal policies and external regulations.
- Increased team productivity through effective staff planning, coordination and task delegation.
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
- Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
- Managed staff rotas, planning workloads effectively and strategically.
- Built customer retention and satisfaction by delivering top-quality service.
- Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
- Identified operational problems and proposed solutions to management, improving service efficiency.
- Dealt with customer complaints and rectified product and service issues.
- Maintained clean, organised working areas to create positive, productive environments with minimal risk.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Motivated team through providing hands-on practical support to all members of staff on duty.
- Oversaw day-to-day activities of team, ensuring tasks were completed to high standard.
Loss Prevention Supervisor
Le Meridien Mina Seyahi Hotel
Dubai, UAE
11.2020 - 03.2023
- Monitored CCTV for cases of internal and external theft.
- Identified potential risks and took action to mitigate threats with focus and alertness.
- Implemented local crime reduction strategies, resulting in fewer incidents of shoplifting.
- Conducted daily physical hazard inspections per company policy and health and safety regulations.
- Maintained confidentiality, releasing information only to authorised individuals.
- Monitored alarms and systems to maintain safety and security of merchandise and staff within property.
- Conducted internal investigations to gather evidence and inform future practices.
- Interviewed relevant parties as part of wider security investigations
- Escorted unwelcome persons off property without interrupting flow of daily operations.
- Identified high risk areas and implemented targeted visual deterrents.
- Deterred, detected and investigated stock loss at every level.
- Prevented security breakdowns by troubleshooting various security systems.
- Responded to accidents by administering necessary care or contacting emergency services.
- Protected visitors, customers and staff from verbal and physical abuse.
- Prevented difficult situations from escalating through calm and professional control.
- Patrolled all areas of property to prevent damage from criminal activity.
Security Supervisor
Transguard GroupLLC
Dubai, UAE
03.2016 - 10.2020
- Allocated and verified badges and ID to grant access to authorised individuals.
- Maintained strong corporate image and physical security presence.
- Analysed CCTV to track thefts and compiled incident reports.
- Read and interpreted Standard Operating Procedures (SOP)s, post orders and reports.
- Responded quickly to on-site safety and security incidents.
- Established clear processes to handle fire and security alarm activations.
- Worked well under pressure to plan and implement solutions to urgent problems.
- Clearly conveyed important messages and key information during handovers to security personnel.
- Designated tasks to achieve consistent coverage during business operating hours.
- Oversaw reliable security operations with strong leadership and planning.
- Communicated security incidents, issues and policy violations with on-site team to execute appropriate action.
- Delivered first class customer service while maintaining professionalism.
- Liaised with emergency services to facilitate prompt medical and legal responses.
- Supervised operation and monitoring of CCTV footage to guarantee site safety.
- Protected evidence for crime scene investigations.
- Used equipment and manual search techniques to identify and confiscate prohibited articles.
Projects Coordinator
Jaddarah Workforce
Jubail, Saudi Arabia
09.2014 - 01.2016
- Receiving and handling newly joined employees and preparing their files
- Collaborated with project teams in gathering user requirements and developing project plans.
- Maximised communication and transparency between clients, internal departments and stakeholders.
- Facilitated client meetings, providing updates on project progress and addressing concerns.
- Filing, generating reports and presentations
- Providing real-time scheduling support by booking appointments and preventing conflicts
- Arranging temporal gate pass for visitors coming to the company
- Assisting employees in processing bank applications and follow ups
- Maintain and improve online databases of client accounts and external vendors
Security Guard
Movenpick Hotel
03.2002 - 01.2007
- Ghana including updating information when necessary
- Work with HR department to facilitate recruitment drives, including setting up and running a booth at local career fairs
- Duties and Responsibilities
- Patrolling hallways, parking lots, stairwells, lobbies, bars and restaurants
- Watching out for unusual, illegal or dangerous activities occurring on the premises
- Escorting guests to and from the hotel to their cars and to other locations in the
- Hotel
- Maintaining order always on the premises
- Controlling access in and out of the hotel
Education
Diploma - Aviation Security Management
Edith Cowan University
Australia 04.2019 - 07.2021
High School Diploma - Auto Mechanics
Mawuli Senior High School
Ghana 01.1997 - 12.2000
Skills
- Skills & Abilities
- Great communication skills
- Critical Thinker; ability to assess a situation and come up with the appropriate response within an
- Appreciable amount of time
- Ability to interact effectively with people at various social levels and across diverse cultures
- Good organizational and investigation skills and the ability to work without close supervision
- Making Effective Decisions, Leading and Communicating, Collaborating and
- Partnering, Managing a Quality Service
- Flexibility and ability to maintain professionalism under pressure
- Adaptable, flexible and energetic, ability to work well in a team and to work
- Collaboratively to deliver shared tasks and help others
- Excellent people engagement skills and first-rate customer service, including a
- Proven track-record in dealing with members of the public
- Proficiency in MS Office suite and related software
- Excellent management and supervisory skills
- Ability to provide training on security policies and procedures
Languages
English
Fluent
Timeline
Loss Prevention and Protocols Supervisor
JW Marriott Marquis Hotel
04.2023 - Current
Loss Prevention Supervisor
Le Meridien Mina Seyahi Hotel
11.2020 - 03.2023
Diploma - Aviation Security Management
Edith Cowan University
04.2019 - 07.2021
Security Supervisor
Transguard GroupLLC
03.2016 - 10.2020
Projects Coordinator
Jaddarah Workforce
09.2014 - 01.2016
Security Guard
Movenpick Hotel
03.2002 - 01.2007
High School Diploma - Auto Mechanics
Mawuli Senior High School
01.1997 - 12.2000