Prince Hawes
Dubai,Dubai
Summary
Dynamic Process Expert with a proven track record at BEEONTRADE INC, enhancing operational efficiency and client satisfaction. Leveraged strong problem-solving skills to implement cost-saving measures and improve documentation accuracy. Expert in CargoWise One, ensuring compliance and timely shipments while fostering robust client relationships. Committed to continuous improvement and teamwork.
Overview
3
3
years of professional experience
Work History
Process Expert
BEEONTRADE INC
04.2024 - 09.2025
- Promoted to Process Expert for consistently strong performance in documentation accuracy, client support, and operational efficiency.
- Managed the company's largest import client account ,handeling 200+ TEUs monthly with 98% ontime clearance.
- Implemented workflow improvements and cost-saving measures that contributed to a measurable reduction in operational expenses.
- Designed and introduced a customer accessibility reporting system that provided real-time shipment updates and improved communication.
- Used CargoWise One to process and manage all import documentation, enhancing data accuracy and streamlining operational steps.
- Coordinated with internal teams, shipping lines, and external partners to resolve logistics issues and ensure timely shipment delivery.
- Handled complete documentation for import and export shipments , ensuring compliance with international trade and customs regulations.
- Processed high volumes of shipping documents with strong attention to detail, maintaining consistent accuracy and timely submission.
- Resolved documentation discrepancies by communicating directly with clients, carriers, and customs authorities.
- Maintained organized records of all transaction documents and shipment activities, providing regular operational reports to management.
- Utilized in-depth logistics and freight forwarding knowledge to identify risks and prevent documentation or shipment delays.
Documentation Executive
Haesok Shipping India Pvt Ltd
02.2023 - 03.2024
- Managed complete customs documentation for import and export shipments , ensuring full compliance with national and international regulations.
- Applied strong knowledge of customs laws, international trade requirements, and documentation procedures to reduce delays and expedite cargo movement by 15%.
- Prepared and submitted accurate customs documents to support fast and efficient customs clearance processes.
- Worked directly with customs authorities, clients, and service providers to resolve documentation discrepancies and ensure timely shipment release.
- Oversaw documentation for shipments across major Indian ports including Chennai, Mumbai, and Bangalore , demonstrating experience with diverse port operations.
Education
BBA - Shipping
AMET University
Chennai, Tamil Nadu11-2024
Skills
- Customer experience
- Process monitoring
- Client relationship management
- Problem-solving
- Interpersonal skills
- Relationship building
- Reliability
- Teamwork
- Continuous improvement
- Operational efficiency
- Written communication
- Task prioritization
Languages
English
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Hindi
Elementary (A2)
Timeline
Process Expert
BEEONTRADE INC
04.2024 - 09.2025
Documentation Executive
Haesok Shipping India Pvt Ltd
02.2023 - 03.2024
BBA - Shipping
AMET University