Dedicated hospitality professional with comprehensive knowledge in basic food safety, allergen awareness, and HACCP and hygiene practices. Proven customer relations and POS systems expertise, coupled with a reputation as a fast learner. Adept at managing hospitality operations efficiently, aiming to leverage skills to enhance guest experiences and operational excellence.
Overview
6
6
years of professional experience
Work History
Production Assistant (Part-time)
FITT Meals Catering
Dubai, UAE
03.2025 - Current
Underwent intensive hygiene training, utilizing the acquired knowledge to ensure thorough cleanliness across all the production areas
Learned to follow Portioning cards and Recipe cards to make a complete portion of meal following the instructions
Utilized Basic Food Safety protocols to ensure no form of allergen contamination or cross contamination while handling food items
Assisted in inventory taking by keeping track of packaging items and consumables and reported any depletion on time to ensure restocking
Restaurant Hostess
Labadi Beach Resort
Accra , Ghana
03.2022 - 01.2025
Coordinated large party bookings effectively to ensure smooth execution of services.
Handled complaints with patience and professionalism, ensuring customer retention.
Updated daily specials board accurately, keeping customers informed about available options.
Facilitated customer inquiries, resulting in improved guest experience.
Maintained cleanliness in the dining area, contributing to a pleasant atmosphere.
Conducted inventory checks regularly, ensuring the availability of necessary items.
Utilized my recipe and product knowledge to make recommendations to customers, ensuring maximum satisfaction
Followed Basic Food Safety protocols ensuring meals sent out tom the clients were void of any contamination or deviations or hazards
Teaching assistant
Mars Hills International School
Accra, Ghana
04.2019 - 04.2021
Assisted lead teachers in preparing lesson notes ahead of each academic period to facilitate smooth lecturing process throughout the term
Built much patience and confidence in addressing student difficulties by offering a listening ear and suggesting positive learning objectives for students
Improved student engagement by utilising interactive learning techniques.
Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
Followed the GES disciplinary protocols to maintain moral education principles
Supervised students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips providing safe, supportive environment.
Lead Trainer for the International Qualification at Nordic International Beauty and Training AcademyLead Trainer for the International Qualification at Nordic International Beauty and Training Academy