Prithivkumar Mokandass

Responsibilities:

• Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
• Gained customer acceptance by demonstrating cost reductions and operations improvements.
• Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
• Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
• Generated new leads through cold calling, social media outreach, and attending industry events.
• Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
• Analyzed market trends, competitor performance and product strengths.
• Captured opportunities for additional sales during project implementation and rollout with existing accounts.
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
• Contributed additional revenue to sales plans through resale opportunities.

• Electrical Load Estimation, Load calculations and characteristics according to National Codes.
• Preparing detailed design layouts supported by lux calculations by using various designing software's i.e. AutoCad and Dialux.
• Preparing BOQs, specifications and Design presentations for reputed architects, interior designers, lighting designers corporate houses.
• Contributed to higher customer satisfaction ratings by delivering prompt issue resolution and personalized follow-up services.
• Assisted in closing complex deals with thorough product demonstrations and addressing client concerns.
• Participated in cross-functional teams that aimed at improving overall company performance by sharing expertise from various departments.
• Reduced response time for customer inquiries by creating a centralized database of frequently asked questions and troubleshooting guides.
• Conducted competitor analysis to identify strengths and weaknesses in both our own offerings as well as those from rival companies.

• Determined best lighting design and techniques according to location and situation.
• Followed lighting design plan to select fixtures and control settings.
• Successfully managed and delivered complex lighting projects by coordinating with engineering and sales teams, improving the on-time project completion rate by 20%.
• Participated in client consultations, cultivating strong client relationships that led to repeat business.