Priti Karn

• Customer Services:

Was greeting and assisting customers in a professional and friendly manner with warm smile.

Was provided information on exchange rate, services and policies.

Was answering phone calls and responding to customer inquires.

Was guiding and assisting the customers on required documents for transactions.

• Administrative Support:

Was maintaining visitor logs and manage appointments if required.

Was assisting in filing and organizing the documents.

• Cash Handling and Compliance:

Was assisting the customers with the cash transactions.

Was ensuring compliance with anti-money laundering and KYC regulations.

Was reporting any suspicious transactions to the compliance officer/management.

Was assisting and coordinating with other departments for smooth daily operations.