Priya Kumari
Al Awir Road International City
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
4
4
years of professional experience
Work History
Waitress
Melia Hotels International
09.2023 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Met with chef to review daily specials and menu changes.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Trained new servers on restaurant policies and procedures.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Food and Beverage Team Leader
Alila Fort Hyatt Hotel Bishangarh, Jaipur
07.2023 - 08.2023
- Managed daily operations, including scheduling, budgeting, and employee evaluations for continuous improvement.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Optimized dining room layout to maximize seating capacity while maintaining a comfortable atmosphere conducive to positive guest experiences.
- Improved customer satisfaction by implementing efficient food and beverage service strategies.
- Maintained highest standards for beverage quality and service.
- Resolved customer complaints involving food or beverage quality and service.
Sr. Order Taker
Hyatt regency Ludhiana Punjab
08.2021 - 05.2023
- Worked as a In Room Dinning order taker as well as day shift incharge, took care of every important things for operation, worked in restaurant also
- Responsible for cash auditing, menu auditing, menu planning, Inventory
- Responsible for Coordination between all relevant departments to build synergy and ensure standards
- Responsible for Guest Billing
- Responsible for training of new associates and interns.
Industrial Training
The Hyatt Regency Chennai
10.2020 - 08.2021
- Successfully Completed 01 month Industrial Training
Education
Bachelor of Business Administration, Tourism and Hospitality -
Durgapur Society of Management Science
01.2020
Higher Secondary -
H.D Jain College Arrah Bihar
10th -
Saraswati Vidya Mandir Sindri Jharkhand
Skills
- Food safety understanding
- Order Management
- Customer Service
- Multitasking ability
- Safe Food Handling
- High-volume dining
- Performance Improvement
- Table setting knowledge
- Cash Handling
- Wine service
- Daily specials memorization
Activities
A driven student of Hotel Management who seeks to explore every opportunity and looking forward in becoming a professional in every sector.
Languages
English,Hindi, Bangla, Urdu
Personal Information
- Passport Number: W4505044
- Date of Birth: 15-01-2000
- Gender: Female
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Achievements Awards
02 times Gold hystar achiever for the month
Star of the month
Hobbies and Interests
F&B Service
Watching Movie
Playing Badminton
Traveling
Timeline
Waitress
Melia Hotels International
09.2023 - Current
Food and Beverage Team Leader
Alila Fort Hyatt Hotel Bishangarh, Jaipur
07.2023 - 08.2023
Sr. Order Taker
Hyatt regency Ludhiana Punjab
08.2021 - 05.2023
Industrial Training
The Hyatt Regency Chennai
10.2020 - 08.2021
Bachelor of Business Administration, Tourism and Hospitality -
Durgapur Society of Management Science
Higher Secondary -
H.D Jain College Arrah Bihar
10th -
Saraswati Vidya Mandir Sindri Jharkhand
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