Priya Rai

• Supervise effectiveness of workflow and sequence of service during service periods and provides constant hands-on
• Ensures that all information and duties received by Manager are shared with other team members
• Supervise closely and monitor cashiering function of given section
• Operates according to all accounting policies and procedures of company
• Ensure proper maintenance/cleanliness of side station is maintained both throughout service and after service
• Able to handle complains and feedback from customers in calm and professional manner

• Delivered quality service by providing warm and welcoming environment.
• Managed new and existing reservations in Oracle.
• Guided guests through menus while demonstrating detailed knowledge of dishes and ingredients.
• Upheld food handling and safety standards.
• Promoted health and safety by reporting workplace risks for resolution.
• Liaised with bar and kitchen staff to maintain seamless customer service outputs and ensure timely delivery of food and beverages.

• Conrad Abu Dhabi at Etihad Tower, Abu Dhabi

• Greeting the guests warmly and taking drinks and food orders
• Staying attentive to the needs of guests in the dining area
• Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
• Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
• Delivering food from the kitchen to the guests
• Ensuring the food order is made correctly by kitchen staff and looks presentable for guests.

• Welcome every guests in a warm and friendly manner
• Ascertains their dining needs
• Seats guests and manage the seating chart
• Monitoring restaurants activity to determine seating and dining flow
• Responds to guests inquiries and requests in a timely, friendly and efficient manner.

GPA: 3.60, Internship in Jumeirah at Etihad Towers (F&B and Kitchen Department