Priya Kumari Sharma
Dubai,DU
Summary
Highly-qualified Housekeeping Supervisor offering 2years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
3
3
years of professional experience
Work History
Housekeeping Desk
Taj Exotica Dubai
Dubai, DU
09.2022 - Current
- Ensure compliance with safety and sanitation standards
- Inspect and maintain hotel rooms daily
- Maintain regular deep cleaning programs, a monthly planner consisting of a project a day.
- Developed engaging content for listeners and guests, including competitions, interviews and phone-ins.
Guest Service Associate
JW Marriott
New Delhi, Delhi
09.2021 - 07.2022
- Working with JW Marriott New Delhi Aero city as Guest service associate From September 2021 to till date
- Taking care of guest room and providing high level of housekeeping service in terms of cleanliness, hygiene, security, comfort and making guest to feel at home
- Handling Housekeeping desk operations, guest interactions and queries
- Coordinating with other departments such as Front office, Engineering and loss prevention
- Responsible for clear and effective communication housekeeping and other departments
- Fill in for staff where necessary
- Order supplies as assigned by the Manager
- Report all work orders to engineering/maintenance any and all problems needing repairs
- Focus on special emphasis on priorities and VIP guests
- Create a courteous friendly, professional, work environment through open line of communication.
Housekeeping Personnel
Fairmont
Jaipur, Rajasthan
11.2021 - 03.2022
- Successfully underwent my industrial training program in housekeeping personnel in keeping track of lost and found items, guestroom service, uniform room and public area
- Working in a desk and handling OPERA, guest call and GXP(Guest Experience)
- Worked on concierge and kids play areas and helped the guest by proving information of hotel, escorting them to different areas of hotel and handling guest requests.
Housekeeping
Taj Falaknuma Palace
Hyderabad, Hyderabad
11.2020 - 01.2021
- Successfully underwent my vocational training program in housekeeping and there I learn the basics of housekeeping desk and learn how to set the trolley and make the rooms.
Education
BHMCT -
School of Hotel Management And Tourism, Lovely Professional
Punjab01.2022
XII -
Bethesda Higher Secondary School
Dimapur, Nagaland01.2018
X -
Bethesda Higher Secondary School
Dimapur, Nagaland01.2016
Skills
- Payroll Administration
- Cleaning and Sanitation
- Task Delegation
- Data Entry
Activities
- Attended a workshop of Sula wines (Nasik) by Seema Tehran understanding about different types of wines also the uses of different types of grapes LPU, November 2019.
- Attended the 2nd International Conference on the topic of sustainable developments goals and management practice in tourism on November 2019.
- Attended HR Conclave which is focused on ‘Changing Trends in Hospitality Industry' LPU, April 2019.
- Attended guest lecture on ‘Kashmiri Cuisine' by chef Rahul Bali which is focused on different method of cooking and ingredients used in Kashmiri cuisine LPU, April 2019.
- Attended ‘Food Photography' workshop organized by CANON Photo mentor Mr. Ravi Dhingra LPU, April 2019.
Languages
English
Hindi
Assamese
Bhojpuri
Positions Of Responsibility
- JUNIOR STAFF, 2nd International Conference, Worked in 2nd International Conference (Sustainability in hospitality management) in serving of food, LPU, November 2019.
- Coordinator, Outdoor catering, Worked as a coordinator in outdoor catering.
Extracurricular Activities
COMMUNITY SERVICE: Work with the NGO Prodigals Home Dimapur, Nagaland.
Conducted a awareness camp for girls in a orphanage about the benefits of sanitary napkins and also donated some sanitary pads to the girls. PARTICIPATIONS: Attended ‘’Tea and Coffee’’ workshop in LPU.
Participated in the ‘Bhangra World Record’ held at LPU, March, 2018.
Attended workshop on Big Bang Bar by TAB in LPU 2019.
Won gold medal and certificate in running.
Timeline
Housekeeping Desk
Taj Exotica Dubai
09.2022 - Current
Housekeeping Personnel
Fairmont
11.2021 - 03.2022
Guest Service Associate
JW Marriott
09.2021 - 07.2022
Housekeeping
Taj Falaknuma Palace
11.2020 - 01.2021
BHMCT -
School of Hotel Management And Tourism, Lovely Professional
XII -
Bethesda Higher Secondary School
X -
Bethesda Higher Secondary School
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