Successfully managed the variety of tasks including selling the loan upon credit cards, managed the accounts and maintain relationship with the clients
My active involvement in inbound tele‑sales to cater to customer responses to company's promotional/advertising campaigns
Worked with customers to understand needs and provide excellent service.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Trained in Anti Money Laundering, KYC, Bank Secrecy Act, Risk Management, Due Diligence, Regulatory Compliance, Fraud Investigations..
Sales Executive
First Abu Dhabi bank
Dubai
04.2014 - 03.2015
As a telesales officer for selling the loan and insurance upon the credit cards, also managed the accounts and maintain relationship with clients
Sold credit cards, generating leads, ,increased the productivity by cross‑selling.
Sales & Relationship Banker, Sales Executive
Emirates NBD Bank
Dubai
02.2022 - Current
Direct sales
Derby-, NBD, To perform all sales‑related activities for existing and potential customers to achieve the assigned financial targets
This also includes cross‑selling all bank products and services, mainly Personal Loan, handling customer inquiries, and delivering excellent service through communication and teamwork
Understand and analyze customer needs and requirements and provide them with the right product as per their profile
Maintain strong relationships with existing and new customers by calling, emailing, and chatting
Generating new leads and maintaining a sales pipeline
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Education
Bachelors of education - teaching
Barkatullah university
04.2007 - 06.2008
Bachelor of Science (B.Sc - Electronics with Maths & Physics
Govt Geetanjali college, Barkatullah University
07.2002 - 06.2005
Print & Publishing certificate course - undefined
Adobe illustrator - undefined
Arena Animation & Mmultimedia
Corel Draw
Specialized in Adobe photoshop - undefined
08.2017 - 01.2018
Skills
Loan officer
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Timeline
Sales & Relationship Banker, Sales Executive
Emirates NBD Bank
02.2022 - Current
Senior Portfolio officer
BDU, First Abi Dhabi Bank
10.2019 - 10.2021
Corel Draw
Specialized in Adobe photoshop - undefined
08.2017 - 01.2018
Sales Executive
First Abu Dhabi bank
04.2014 - 03.2015
Bachelors of education - teaching
Barkatullah university
04.2007 - 06.2008
Bachelor of Science (B.Sc - Electronics with Maths & Physics