PRIYANKA CHAUHAN
SHARJAH,UAE
Summary
Dedicated professional with expertise in information literacy training and information dissemination, complemented by strong customer service skills. Demonstrates a commitment to enhancing organisational knowledge and improving client satisfaction through effective communication and resource management. Aims to leverage these competencies to contribute to a dynamic team environment and drive successful outcomes.
Overview
2
2
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Library assistant
ORACLE PUBLIC SCHOOL
Gwalior, India
2023.06 - 2025.01
- Helped users navigate the online catalogue effectively, aiding their search efforts.
- Coordinated inter-library loans smoothly, expanding resource availability for patrons.
- Answered multi-line telephone systems to respond to questions, collect messages, and direct callers.
- Collected and processed fines on overdue library materials.
- Sorted and replenished books to boost borrowing opportunities.
- Performed regular inventory checks; ensured accurate tracking of materials.
- Ensured a clean and quiet environment, enhancing user experience.
- Sorted and arranged books by category in shelves.
Education
Master of Library & Information Science -
Jiwaji University
Gwalior MP India 2021.07 - 2022.06
Bachelor of Library And Information Science -
Jiwaji University
Gwalior MP India 2020.07 - 2021.06
Bachelor of Education -
Jiwaji University
Gwalior MP India 2015.07 - 2017.06
Master of Science -
Jiwaji University
Gwalior MP India 2013.07 - 2015.06
Bachelor of Science -
Jiwaji University
Gwalior MP India 2010.07 - 2013.06
Higher Secondary Certificate -
Jawahar Navodaya Vidhyalaya
Shivpuri MP India 2009.07 - 2010.06
High School -
Jawahar Navodaya Vidhyalaya
Shivpuri India 2007.07 - 2008.06
Skills
- Internet researching
- Customer Service
- Payment Processing
- Circulation desk
Languages
Hindi
Proficient (C2)
English
Intermediate
Affiliations
- Reading Books , Cookings
Certification
Completed 30 Days Internship at Central Library IIT Delhi India.
Timeline
Library assistant
ORACLE PUBLIC SCHOOL
2023.06 - 2025.01
Master of Library & Information Science -
Jiwaji University
2021.07 - 2022.06
Bachelor of Library And Information Science -
Jiwaji University
2020.07 - 2021.06
Bachelor of Education -
Jiwaji University
2015.07 - 2017.06
Master of Science -
Jiwaji University
2013.07 - 2015.06
Bachelor of Science -
Jiwaji University
2010.07 - 2013.06
Higher Secondary Certificate -
Jawahar Navodaya Vidhyalaya
2009.07 - 2010.06
High School -
Jawahar Navodaya Vidhyalaya
2007.07 - 2008.06