Watching cricket
Hi, I’m
Priyanka Malik
Teacher
Dubai,Dubai
Summary
Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.
Overview
4
years of professional experience
4
years of post-secondary education
2
Languages
Work History
Swami Vivekanand Public School
Mathematics Teacher
08.2019 - 07.2021
Job overview
- Assessed submitted class assignments, determined grades, and reviewed work with struggling students to boost success chance.
- Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.
- Scheduled appointments with parents to discuss student progress and classroom behavior.
- Prepared and implemented lesson plans covering required course topics.
- Administered assessments and standardized tests to evaluate student progress.
- Cultivated relationships with parents for complete support network.
Self Employed
Home Tutor
06.2019 - 07.2021
Job overview
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Identified needs of learners to adapt course content and delivery style to meet needs.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Reviewed materials assigned by students' teachers to aid students in successfully completing homework.
- Created lesson plans, review worksheets and practice tests to prepare students for weekly tests and quizzes.
Paytm
Operations Associate
11.2021 - 06.2023
Job overview
- Streamlined deactivation and retention process by implementing expedited escalation procedures, resulting in a 35% reduction in resolution time and increased customer satisfaction levels.
- Leveraged data analysis to resolve online CPV, international card CPV, and merchant callings, leading to a 25% reduction in average resolution times.
- Revamped deployments and training feedback strategies, resulting in 40% lower cancellation rates and 15% improved operational efficiency.
- Conducted comprehensive market research to identify potential new clients and proactively initiated outreach efforts to successfully onboard them.
Imperium Enterprises LLC
Operation Specialist
06.2023 - 10.2023
Job overview
- Managed complete KYC operations, including creating KYC processes from scratch, fraud prevention measures, and training and development around the KYC process.
- Took ownership of payments operations on the platform, ensuring smooth processing and compliance with regulatory requirements.
- Utilized Google Slides for effective communication and presentation of operational strategies and updates.
Education
Kurukshetra University, Kurukshetra, India
Master of Commerce from Business, Economics, Accounting
07.2017 - 05.2019
Kurukshetra University, Kurukshetra, India
Bachelor of Commerce from Business, Economics, Accounting
07.2015 - 05.2017
Skills
Curriculum Implementation
Interests
Dancing
Playing chess
Timeline
Operation Specialist
Imperium Enterprises LLC
06.2023 - 10.2023
Operations Associate
Paytm
11.2021 - 06.2023
Mathematics Teacher
Swami Vivekanand Public School
08.2019 - 07.2021
Home Tutor
Self Employed
06.2019 - 07.2021
Kurukshetra University
Master of Commerce from Business, Economics, Accounting
07.2017 - 05.2019
Kurukshetra University
Bachelor of Commerce from Business, Economics, Accounting
07.2015 - 05.2017
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