Summary
Overview
Work history
Education
Skills
Languages
Work availability
Timeline
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Priyanka Singh

Priyanka Singh

Dubai

Summary

Hardworking HR Professional brings proven success in overseeing administrative areas. Knowledgeable about thebest methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.

Overview

13
13
years of professional experience

Work history

Business Head

HTrust Consulting
Dubai, United Arab Emirates
01.2023 - Current
  • Developing & executing various growth strategy plans to penetrate UAE Market
  • Anticipating and analysing customer needs, both current and future trends
  • Prospecting new business opportunities.
  • Increased employee retention with tailored recognition, bonus and wellbeing schemes.
  • Guided clients through complex HR matters using expertise in employment law and employee relations.
  • Worked with wider HR teams for consistent application and interpretation of HR policies and processes.

HR Consultant

AK Clinics
01.2022 - 12.2022
  • Designed industry-leading employee engagement and recognition programmes.
  • Analysed market data to create competitive compensation and benefits packages.
  • Created succession plans and promotion paths for staff.
  • Facilitated new hire on-boarding programme by scheduling training initiatives, resolving issues and processing paperwork.
  • Educated line managers on policy and process changes for implementation.
  • Improved business HR policies by guiding and collaborating with managers.
  • Provided strategic direction for human resources management team.
  • Developed bonus and incentive programmes to drive employee performance.

Sales Development Manager

Action Coach
Dubai, United Arab Emirates
08.2021 - 11.2021
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Completed customer searches to generate new leads.
  • Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
  • Prepared sales contracts and oversaw signing of both parties.

Store Manager / Interim Multi-Store Customer Service Manager

BOSE UAE
Dubai, United Arab Emirates
03.2017 - 04.2019
  • Upheld positive and proactive approach to challenges, using initiative and demonstrating commitment and flexibility.
  • Maintained strong partnership with Operations Manager to keep alignment and timely communication.
  • Exceeded sales targets consistently by assisting customers in selecting and purchasing merchandise.
  • Set SMART goals for store team, developing staff abilities and increasing sales performance.
  • Optimised store performance through continuous evaluation of existing processes and identifying improvement opportunities.

Store Manager

BOSE UAE
Dubai, United Arab Emirates
11.2016 - 03.2017
  • Achieved more than 120% of the monthly budget and posted a comp growth of 25% + in 5 months
  • Trained and developed several employees who got promoted as Store In charge
  • Managed a team of 5 trainee store in charges and trained them for their managerial role
  • Successfully managed Engagement project with the HR manager for two years by leading 15 supervisors and assisting them for using the various tools provided by the company for managers.

Store In charge

BOSE UAE
Abu Dhabi
04.2011 - 11.2016
  • Led, managed, and recruited the talent required to support the store
  • Awarded with ‘Faster than the Bullet' title for agility in operations and projects
  • Achieved more than 120% of the annual target for two consecutive years
  • Successfully managed 2 locations in AUH and posted more than 20% comp growth.

Sales Specialist

Mumbai
03.2010 - 09.2011
  • Awarded as Best Sales specialist for scoring highest in technical training test amongst 30 + employees in Mumbai
  • Closed highest number of high-value products in the region

Education

Certified graduate for Global People Management course by Development Dimension International. Certification in ADKAR Model - Change management course by Prosci. Certification in Career transition discussion course for Managers by Bose Global. Certified in Customer Focused Engagement strategy course by Bose Global. Certified in Engage & Grow Interactive Video book course. -

Bachelor of Management Studies - Mumbai

SIES College
2009

Skills

  • Talent management
  • Performance management
  • New employee orientation
  • Staff development
  • New policy implementation
  • HR policy development
  • Learning and development
  • Compensation and benefits
  • Employee wellbeing management

Languages

English
Fluent
Hindi
Fluent

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Business Head

HTrust Consulting
01.2023 - Current

HR Consultant

AK Clinics
01.2022 - 12.2022

Sales Development Manager

Action Coach
08.2021 - 11.2021

Store Manager / Interim Multi-Store Customer Service Manager

BOSE UAE
03.2017 - 04.2019

Store Manager

BOSE UAE
11.2016 - 03.2017

Store In charge

BOSE UAE
04.2011 - 11.2016

Sales Specialist

03.2010 - 09.2011

Certified graduate for Global People Management course by Development Dimension International. Certification in ADKAR Model - Change management course by Prosci. Certification in Career transition discussion course for Managers by Bose Global. Certified in Customer Focused Engagement strategy course by Bose Global. Certified in Engage & Grow Interactive Video book course. -

Bachelor of Management Studies - Mumbai

SIES College

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