Summary
Overview
Work History
Education
Skills
Languages
Timeline
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PRUTHVI SONI

PRUTHVI SONI

DUBAI,UAE

Summary

Proficient in handling money and possessing a strong understanding of retail operations. Focused on keeping work areas clean, neat and professionally arranged. Strong team player, with good listening skills and attentive, detail-orientated nature.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Cashier

LUXURIA HOTEL MANAGEMENT LLC,DUBAI
Dubai, UAE
09.2023 - Current
  • Identified counterfeit notes whilst handling cash, ensuring financial security.
  • Balanced till at end of day, maintaining accurate records.
  • Managed queue effectively during peak hours for seamless checkout process.
  • Coordinated with team members for smooth shift transitions.
  • Used Point of Sale system efficiently, speeding up transactions.
  • Handled returns and exchanges following company policies, resulting in satisfied customers.
  • Handled high volumes of transactions during holiday seasons efficiently.
  • Trained new cashiers on store policies and procedures to maintain standards.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Completed opening and closing procedures each day.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Maintained clean and organised workspace to ensure efficient service.

Operations manager

VRAJKAMAL FOODS
VADODARA, INDIA
02.2022 - 05.2023
  • Improved operational efficiency by streamlining processes and implementing strategic plans.
  • Reduced overhead costs through efficient resource allocation and budget management.
  • Led teams to achieve business objectives on time and within budget constraints.
  • Developed risk mitigation strategies, ensured business continuity during crises.
  • Analysed performance metrics, identified areas for improvement in operations management.
  • Managed inventory efficiently to minimise stockouts and overstock situations.

Club coordinator

LAXMINARAYAN CLUB AND RESORT
VADODARA, INDIA
01.2021 - 02.2022
  • Streamlined club operations by implementing efficient scheduling practices.
  • Managed promotional campaigns for increased membership subscriptions.
  • Enhance member experience with regular event planning and coordination.
  • Executed marketing strategies to boost overall club visibility.
  • Coordinated special events, resulting in positive feedback from members.
  • Collaborated with club management to devise strategic growth plans.
  • Devised weekly schedules, ensuring smooth day-to-day operations of the club.
  • Boosted member satisfaction with well-organised social activities and events.

Front office executive

BLUE LAGOONS HOTEL
VADODARA, INDIA
01.2020 - 01.2021
  • Enhanced customer satisfaction by providing excellent front desk service.
  • Managed guest bookings for smooth check-in and check-out processes.
  • Streamlined office operations with efficient document handling and filing.
  • Facilitated effective communication to resolve customer complaints.
  • Coordinated room availability, resulting in reduced waiting time for guests.
  • Maintained orderly reception area, achieving a professional appearance.
  • Provided detailed information about facilities and services, improving guest experience.
  • Collaborated with housekeeping staff for quick room preparation.

WAITER

FATEH PRAKASH PALACE
UDAIPUR, INDIA
02.2019 - 01.2020
  • Enhanced customer satisfaction by promptly attending to queries and requests.
  • Managed table settings for optimal dining experience.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Delivered excellent customer service through friendly and polite interaction.
  • Worked collaboratively with kitchen staff for efficient service delivery.

Captain

EASTIN RESIDENCY
VADODARA, INDIA
10.2018 - 01.2019
  • Ensured safety of crew and vessel by adhering to all maritime laws and regulations.
  • Navigated ship through diverse weather conditions for successful voyages.
  • Maintained strong leadership skills with effective delegation of responsibilities.
  • Strengthened teamwork amongst crew to increase operational efficiency.
  • Mentored junior officers in navigation and ship handling procedures to improve their proficiency.

Captain waiter

AYURVEDIC VILLAGE
MUMBAI, INDIA
06.2017 - 07.2018
  • Enhanced customer satisfaction by providing exceptional table service.
  • Coordinated staff rota for smooth shift transitions.
  • Maintained high hygiene standards to ensure a clean and safe dining experience.
  • Fostered a friendly dining environment with excellent communication skills.

Industrial trainee

WELCOM HOTEL
VADODARA, INDIA
01.2017 - 05.2017
  • Followed all health and safety regulations for a safer workspace.
  • Handled multiple tasks simultaneously whilst staying organised under pressure.
  • Communicated effectively with colleagues to address any arising concerns promptly.

Education

BACHELORS IN HOSPITALITY MANAGEMENT - HOSPITALITY MANAGEMENT

BABA SAHEB AMBEDKAR UNIVERSITY
INDIA
07.2014 - 07.2018

Skills

  • Cash handling
  • Customer Service
  • Customer relations
  • Payment Processing
  • Product knowledge
  • Microsoft Excel
  • POS Systems
  • Stock management
  • Mathematics
  • Point of sale system operation
  • Credit and cash transactions
  • Wine and spirits expertise
  • Restocking inventory
  • Customer retention tactics

Languages

English
Fluent
Hindi
Fluent
Gujarati
Fluent
Arabic
Beginner

Timeline

Cashier

LUXURIA HOTEL MANAGEMENT LLC,DUBAI
09.2023 - Current

Operations manager

VRAJKAMAL FOODS
02.2022 - 05.2023

Club coordinator

LAXMINARAYAN CLUB AND RESORT
01.2021 - 02.2022

Front office executive

BLUE LAGOONS HOTEL
01.2020 - 01.2021

WAITER

FATEH PRAKASH PALACE
02.2019 - 01.2020

Captain

EASTIN RESIDENCY
10.2018 - 01.2019

Captain waiter

AYURVEDIC VILLAGE
06.2017 - 07.2018

Industrial trainee

WELCOM HOTEL
01.2017 - 05.2017

BACHELORS IN HOSPITALITY MANAGEMENT - HOSPITALITY MANAGEMENT

BABA SAHEB AMBEDKAR UNIVERSITY
07.2014 - 07.2018
PRUTHVI SONI