Responsible individual with experience working at several hotel in a housekeeping capacity. Looking to bring reliable and well-developed skills as a guest room attendant to a new organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
ROOM ATTENDANT
Rosewood Hotel
07.2022 - Current
Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Notifying managers of necessary repairs
Collecting and disposing of trash
Assisting guests when necessary
Working in turndown service
Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Checked appliances in guest rooms to determine good working order.
ROOM ATTENDANT
Shangri-La Hotel
05.2018 - 01.2022
Clean and tidy up hotel rooms, hallways, elevators, lobbies, common areas, fitness and business centers, and restaurants
Dust and polish various surfaces and furniture
Vacuum, sweep, and mop floors
Empty trash bins
Change linens and towels and replace toiletries
Provide laundry services for guests
Collaborate with the housekeeping team to complete the daily cleaning schedule
Restock cleaning supplies in the hand cart
Report any issues that require maintenance
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
ROOM ATTENDANT
Shangri-La Hotel
08.2017 - 02.2018
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
Checked appliances in guest rooms to determine good working order.
ROOM ATTENDANT
Galadari Hotel
08.2015 - 05.2017
Maintenance of Reporting to the floor supervisor
Cleaning the guest rooms, guest bathrooms, and the corridors
Changing the linen of the guest room and guest bathrooms
Clean and tidy up hotel rooms, hallways, elevators, lobbies, common areas, fitness and business centers, and restaurants
Dust and polish various surfaces and furniture
Skills
Attention to detail
Excellent interpersonal skills
Communication skills
Flexibility
Excellent customer service
Organization
Trustworthiness
Dependability
Teamwork
Safety Procedures
Personal details
Nationality :- Sri lankan
Date of birthday :- 18/02/1997
Gender :- Male
Marital status :- Single
Certification
Shangri-La Hotel, Abu Dhabi, 3rd Prize Winner for Quality Inspection Program - Housekeeping incentive program, 02/2019
Shangri-La Hotel, Abu Dhabi, 2nd Prize Winner for Quality Inspection Program - Housekeeping incentive program, 03/2019
Rosewood, Abu Dhabi, Certificate of Achievement Department Ambassador of House Keeping, 03/22/2023