Puja Bhandari

Greeted customers and fulfilled their needs through attentive service.

Described beverage items, current promotions, and made tailored suggestions.

Accurately took customer orders by paraphrasing for clarification.

Operated coffee-making equipment to prepare beverages per established standards.

Served food items, including muffins and bagels, to enhance customer experience.

Grinded and packed coffee beans for customer purchases.

Monitored temperatures of freezers and refrigerators to ensure optimal functioning.

Maintained clean and hygienic work areas, complying with health regulations.

• Arranged meet and assist, accommodation, transportation, restaurants, and guiding per client itinerary.
• Facilitated seamless execution of services from arrival to departure.
• Sent timely confirmations of services to agents with complete and professional information.
• Managed relationships with travel agencies and vendors to ensure service quality.client's

• Maintained the cleanliness of the checkout area by regularly cleaning counters, shelves, and windows.
• Executed opening and closing procedures, including cash register counts and restocking items.
• Demonstrated exceptional customer service by greeting customers and providing assistance.
• Accurately processed customer payments, returns, and exchanges using cash, credit cards, and cheques.