Pujan Khanal
Al Raffa 20B Street, Dubai
Summary
Detail-oriented professional with strong organizational skills and customer service excellence. Proven ability to manage office operations and train staff effectively. Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
4
4
years of professional experience
Work History
Admin Officer
(Unique Adventure International (P) Ltd.)
Kathmandu
09.2022 - 02.2024
- Managed daily office operations and maintained organized filing systems.
- Assisted in compiling monthly expense reports.
- Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.
Backend Operation Officer- Agent
(SajiloPay Payment Services Pvt. Ltd)
Kathmandu
04.2021 - 02.2022
- Marketing and Research Department on Agent
- Analyzed market trends to inform business decisions and strategies.
- Processed payment transactions efficiently for diverse client needs.
- Maintained accurate records of transactions and customer interactions daily.
- Trained new staff on payment systems and customer service protocols.
Customer Enquiry and Issues Handling (Intern)
Net Max Technologies
Bhaktapur
08.2020 - 02.2021
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
- Helped maintain applicant tracking systems and recruiting metrics.
Education
Higher Secondary (+2/A Levels/Ib) - Management, Computer Science
Modern College of Management
Bhaktapur06.2018
BBA - Tourism And Hotel Management
Britts Imperial University College
Sahara Healthcare City, 3rd Floor-SharjahSchool (Slc/ See) -
Shankhadhar Memorial School
Thimi, BhaktapurSkills
- Problem Solving and Thinking
- Teamwork and Collaboration
- Communication Skills
- Written Communication Skills
- Market Research
- Adaptability and Flexibility
- Office management
Languages
- Nepali, 4, 5, 4, 5
- English, 4, 4, 3, 5
- Hindi, 4, 4, 3, 5
Personal Information
- Date of Birth: 08/04/2001
- Gender: Male
- Nationality: Nepali
- Marital Status: Unmarried
- Religion: Hinduism
Timeline
Admin Officer
(Unique Adventure International (P) Ltd.)
09.2022 - 02.2024
Backend Operation Officer- Agent
(SajiloPay Payment Services Pvt. Ltd)
04.2021 - 02.2022
Customer Enquiry and Issues Handling (Intern)
Net Max Technologies
08.2020 - 02.2021
Higher Secondary (+2/A Levels/Ib) - Management, Computer Science
Modern College of Management
BBA - Tourism And Hotel Management
Britts Imperial University College
School (Slc/ See) -
Shankhadhar Memorial School
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