Summary

Overview

Work History

Skills

Timeline

PUMU SHERPA

WAITRESS

AJMAN

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3

3

years of professional experience

Work History

Waitress

PUMU SHERPA

KATHMANDU

01.2019 - 03.2022

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Bussed and reset tables to keep dining room and work areas clean.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Informed customers about daily and seasonal specials.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Managed over 50 customer calls per day.
Checked identification for minimum age for sale of alcoholic beverages.
Met with chef to review daily specials and menu changes.

Skills

Menu memorization

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Timeline

Waitress

PUMU SHERPA

01.2019 - 03.2022