PUSPA ADHIKARI
al ain ,United Arab Emirates
Summary
To handle a challenging position and to have the opportunity to integrate and apply functional management skills particularly related in customer/guest service and office administrations, and to continuously acquire training and expertise needed for future advancement
Overview
4
4
years of professional experience
Work History
Sales Associate
XIMI VOGUE
Al Ain, United Arab Emirates
01.2023 - 02.2023
- Greets customers including answering phones and directing customer inquiries to appropriate party.
- Handles cash transactions between customer and retail store.
- Answers routine billing questions/issues from customers.
- Receives and processes all payments according to standard procedures.
- Scan products, operate scanning equipment and fix scanning issues.
- Processes credit and debit cards, helping customers use processing equipment.
- Counts money back to customer in an accurate and concise manner.
- Assists in the opening and closing of a retail location which includes and but not limited to cash handling and deposits.
- Examine products being purchased for damages and price accuracy.
- Coordinate with retail staff for product inquiries and price checks
Sales Associate
Rasta House
Birtamode, Nepal
03.2019 - 07.2022
- Greet the customers and assist them in selecting the right product.
- Assist customers in their purchase decisions by helping them select relevant and appropriate products, offering proper advice and suggesting gift vouchers when applicable
- Maximize sales and provide excellent customer and after-sales service Actively develop new clients and consistently strengthen existing client relationships
- Serve Customers with the highest standards and follow the company guideline of selling
- Ensure all stock is laid out and displayed in order to attract customers
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Recommended merchandise based on exact customer needs, improving sales conversion rates.
Education
Diploma of Higher Education - Managemnet
Bibhuti Vidya Mandir English Higher Secondary Scho
Jhapa NpealSkills
- Customer Service
- Communication Skills
- Active Listening
- Helpful
- Organizational Skills
- Time Management
- Stress Management
- Conflict Resolution
- Teamwork
- Cash management
Languages
English
Fluent
Hindi
Fluent
Nepali
Native
Visa Status
Husband Visa
Timeline
Sales Associate
XIMI VOGUE
01.2023 - 02.2023
Sales Associate
Rasta House
03.2019 - 07.2022
Diploma of Higher Education - Managemnet
Bibhuti Vidya Mandir English Higher Secondary Scho
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