Pushpalatha S
Dubai
Summary
I strive to pursue a career in an esteemed organization holding a responsible position that would enhance my skills to work in a competitive environment and carve a winning edge for the organization. Dedicated with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals. Proactive, honest, Hardworking, Extrovert, Quick learner, and a Team player, Desire to learn new things.
Overview
8
8
years of professional experience
1
1
Language
Work History
Senior Business Development Associate
Manpho Convention Centre
- Provide excellent customer service to improve business performance
- Greet, address and thank customers in friendly and professional manner
- Deliver prompt and professional solutions for customer inquiries via direct contact, phone, email, online chat etc
- Process and track customer claims to ensure claims are resolved timely
- Work within various teams to ensure outstanding customer service
- Maintain broad knowledge of customer products and services.
Sales and Marketing Executive
Elite Safety Consultants
01.2023
- Experience in identifying and maintaining relationship with clients
- Creating new leads and converting them to customers
- Finding new clients for the organization
- Preparing proposals and quotation
- Marketing encompasses a broader set of activities to create awareness, generate leads, and build customer relationships
Subject Matter Expert
Quikr India Pvt Ltd
01.2016 - 01.2023
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Gathered, organized and input information into digital database.
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
- Enhanced equipment operation through monitoring, diagnostics and proper maintenance.
- Improved user productivity and efficiency through system training and support.
- Improved workflow efficiency by developing standardized procedures for task management and resource allocation.
- Supported the implementation of new systems or tools by providing specialized knowledge on functionalities and potential improvements.
- Led teams in scheduled and unscheduled equipment maintenance to optimize readiness.
Administrator
Akshar Power Yoga
01.2015 - 01.2016
- Preparing organizing and storing information in paper and digital form
- Dealing with queries on the phone and by email
- Greeting Visitors.
- Improved employee productivity with effective time management strategies for daily tasks.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Generated reports to suggest corrective actions and process improvements.
Education
High School Diploma -
Goodwill Polytechnic
Bangalore 01.2016
Bachelor of Science - Commerce
II PUC
Bangalore01.2008
Skills
- Strategic planning
- Good Listening
- Speaking
- Reading
- Writing
- Organizational communication
- Project Management
- Marketing support
- Employee Motivation and Performance
- Executive Leadership
- Web technologies and services
- Market Research
- Relationship and Team Building
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Advanced (C1)
Hindi
Upper intermediate (B2)
Kannada
Advanced (C1)
Tamil
Advanced (C1)
Telugu
Upper intermediate (B2)
Malayalam
Upper intermediate (B2)
Timeline
Sales and Marketing Executive
Elite Safety Consultants
01.2023
Subject Matter Expert
Quikr India Pvt Ltd
01.2016 - 01.2023
Administrator
Akshar Power Yoga
01.2015 - 01.2016
Senior Business Development Associate
Manpho Convention Centre
High School Diploma -
Goodwill Polytechnic
Bachelor of Science - Commerce
II PUC
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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