Pyae Phyo Hein Zaw
Logistics/Operation/Warehouse Professional
Dubai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Logistics Operation Supervisor
foodpanda
Mandalay
02.2020 - 02.2022
- Oversaw daily operations of food delivery services and ensured smooth running of the operations team.
- Implemented new procedures to increase efficiency and improve customer satisfaction.
- Tracked and analyzed delivery performance and provided reports to upper management.
- Collaborated with the marketing team to develop promotions and new menu options.
- Managed a team of over 600 freelance delivery riders and ensured their compliance with company policies and regulations.
- Coordinated dispatching of over 600 riders to accomplish daily delivery requirements.
- Motivated and trained employees to maximize team productivity.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Onboarding and training for riders.
Hub Supervisor
Shop.com.mm
Mandalay
12.2017 - 02.2020
- Worked closely with personnel, customers, and contractors to resolve problems.
- Managed labor assignments and equipment allocations and met transportation and operations goals.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
- Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
- Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Delivered services to customer locations within specific timeframes.
- Proven ability to develop and implement creative solutions to complex problems.
- Resolved problems, improved operations and provided exceptional service.
- Maintained inventory records and ensured timely restocking of the hub .
Payment Analyst
Solar Home
Yangon
10.2015 - 12.2017
- Input financial data and produced reports using Angaza.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Handled day-to-day accounting processes to drive financial accuracy.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Inspected account books and recorded transactions.
- Matched purchase orders with invoices and recorded necessary information.
Education
Bachelor of Engineering - Information Technology
Technology University Mandalay
Myanmar 01.2015 - 11.2015
Bachelor of Technology - Information Technology
Technology University Mandalay
Myanmar 01.2013 - 11.2013
Skills
Logistics operations management
undefinedCertification
Supply Chain Management Specializations
Timeline
Supply Chain Management Specializations
07-2022
Logistics Operation Supervisor
foodpanda
02.2020 - 02.2022
Hub Supervisor
Shop.com.mm
12.2017 - 02.2020
Payment Analyst
Solar Home
10.2015 - 12.2017
Bachelor of Engineering - Information Technology
Technology University Mandalay
01.2015 - 11.2015
Bachelor of Technology - Information Technology
Technology University Mandalay
01.2013 - 11.2013
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