Pyae Phyo Hein Zaw
Logistics/Operation/Warehouse Professional
Dubai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Logistics Operation Supervisor
foodpanda
Mandalay
02.2020 - 02.2022
- Oversaw daily operations of food delivery services and ensured smooth running of the operations team.
- Implemented new procedures to increase efficiency and improve customer satisfaction.
- Tracked and analyzed delivery performance and provided reports to upper management.
- Collaborated with the marketing team to develop promotions and new menu options.
- Managed a team of over 600 freelance delivery riders and ensured their compliance with company policies and regulations.
- Coordinated dispatching of over 600 riders to accomplish daily delivery requirements.
- Motivated and trained employees to maximize team productivity.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Onboarding and training for riders.
Hub Supervisor
Shop.com.mm
Mandalay
12.2017 - 02.2020
- Worked closely with personnel, customers, and contractors to resolve problems.
- Managed labor assignments and equipment allocations and met transportation and operations goals.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
- Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
- Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Delivered services to customer locations within specific timeframes.
- Proven ability to develop and implement creative solutions to complex problems.
- Resolved problems, improved operations and provided exceptional service.
- Maintained inventory records and ensured timely restocking of the hub .
Payment Analyst
Solar Home
Yangon
10.2015 - 12.2017
- Input financial data and produced reports using Angaza.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Handled day-to-day accounting processes to drive financial accuracy.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Inspected account books and recorded transactions.
- Matched purchase orders with invoices and recorded necessary information.
Education
Bachelor of Engineering - Information Technology
Technology University Mandalay
Myanmar 01.2015 - 11.2015
Bachelor of Technology - Information Technology
Technology University Mandalay
Myanmar 01.2013 - 11.2013
Skills
Logistics operations management
Operational Support
Warehouse Logistics
Quality checks
Order picking and processing
Distribution and warehousing
Loading and unloading
Warehouse safety
Certification
Supply Chain Management Specializations
Timeline
Supply Chain Management Specializations
07-2022
Logistics Operation Supervisor
foodpanda
02.2020 - 02.2022
Hub Supervisor
Shop.com.mm
12.2017 - 02.2020
Payment Analyst
Solar Home
10.2015 - 12.2017
Bachelor of Engineering - Information Technology
Technology University Mandalay
01.2015 - 11.2015
Bachelor of Technology - Information Technology
Technology University Mandalay
01.2013 - 11.2013