QAHIR MEHMOOD ZAFAR

• Utilized various sales techniques to develop relationships with customers and drive sales.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
• Built lasting relationships with clients through customer service interactions.
• Prepared orders for customers with wrapped, bagged and boxed items.
• Helped resolve client problems quickly with superior customer service.

· Maintain full record of the Customers regarding Warehouse.

· Handle New Customers regarding space in the Warehouse.

· Making of the receipts done by the customers as a rent for the Storage.

· Offered advice and assistance to customers, paying attention to special needs or wants.

· Responded to customer requests for products, services, and company information.

· Answered constant flow of customer calls with minimal wait times.

· Handled customer inquiries and suggestions courteously and professionally.

· Utilized customer service software to manage interactions and track customer satisfaction.

• Built customer rapport by providing friendly, genuine service, increasing customer retention.

· Excellent communication skills, both verbal and written.

· Skilled at working independently and collaboratively in a team environment.

· Paid attention to detail while completing assignments.

· Worked flexible hours across night, weekend and holiday shifts.

· Adaptable and proficient in learning new concepts quickly and efficiently.

· Self-motivated, with a strong sense of personal responsibility.

· Bank documentation and procurement management.

· Managing Cash book & Cash records.

· Overseeing and managing vendor terms at all stages.

· Reporting on and maintaining company accounts and cash books.