Summary
Overview
Work history
Education
Skills
Languages
Certification
References
Timeline
Generic
Qahtan ALAmri

Qahtan ALAmri

Izki/ ALDhakhiliyah,Oman

Summary

Service Quality Coordinator with over 10 years of experience in completions and workshop operations. Proven leadership in performance development, equipment calibration, and service delivery across Oman’s oilfields. Skilled in client engagement, failure investigation, and compliance with API Q2 and ISO 9001 standards.

Overview

11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Performance Development and QHSE Coordinator

Halliburton
Ghala/ Muscat, Oman
08.2023 - Current
  • Enables service excellence and customer satisfaction by providing training and guidance to individuals engaged in well site service work.
  • Reviews performance data to identify trends and opportunities for performance improvement.
  • Monitors on-site field performance assessments (End of Job Customer Survey (EJCS)/ Key Performance Indicator (KPI.
  • Assuring PSL compliance with industry, customer and company requirements in field operations and during workshop equipment preparation.
  • Conducts inspections and compliance audits against applicable performance standards for both Halliburton and contractor equipment and service.
  • Routinely inspect safe work practices and instruct team members on their proper application.
  • Visits field / shop location to review performance identify knowledge
  • Investigates and performs follow-up activities on unplanned events and/or jobs.
  • Investigates accidents, injuries and incidents within assigned PSL
  • Coordinates and assists with Correction, Prevention, and Improvement (CPI) process for PSL
  • Manages failure investigations to ensure SQ improvement solutions are implemented and creates Customer Failure Reports.
  • Coordinates hiring process for assigned PSL; in concert with Human Resources.
  • Trains, mentors, and assesses competencies of employees engaged in well site service work
  • Interfaces and works effectively with Service Coordinator counterpart pursuant to employee development and evaluation issues.

Operation Service Coordinator

Halliburton
Adam, Oman
01.2021 - 08.2023
  • Determines allocation of resources of internal and external equipment, materials, and personnel across multiple job sites within Oman field
  • Communicates effectively with customers and service delivery staff to resolve service delivery issues and irregularities
  • Reviews job proposals and assesses service delivery requirements for jobs
  • Utilizes technical and/or operational expertise to provide service delivery solutions for customers
  • Communicates job specific details and information to appropriate service delivery and support staff.
  • Coordinates day-to-day activities of individuals performing job / resource planning roles.
  • Coordinates the engagement and use of third party services and equipment
  • Interfaces and works effectively with field operations pursuant to service quality, employee development, worksite safety, and process improvement processes and issues
  • Monitor inventory levels and coordinated supply orders to maintain adequate stock.
  • Implement risk management strategies to mitigate potential issues.
  • Address customer complaints and resolved issues.
  • Manage and prioritize varied and busy workload to meet deadlines.
  • Assist in creating and updating project documentation templates.

Workshop manager

Halliburton
Adam, Oman
07.2019 - 01.2021
  • Responsible for delivery of maintenance technician services (build tools/equipment) based on specifications/orders from customers. This includes supervising a team of maintenance technicians to provide services by ensuring work is completed on time including all proper approvals and sign offs.
  • Actively supports quality improvement process initiatives through contribution of recommendations and ideas.
  • Ensures compliance with HSE regulations and guidelines
  • Monitors down-hole equipment operation and ensures that maintenance and safety procedures are followed.
  • Orders and maintains an adequate inventory of parts and supplies to ensure timely maintenance in SAP system
  • Orders and maintains an adequate inventory of parts and supplies to ensure timely maintenance in SAP system

HCP Champion( Halliburton calibration program) :

  • Calibration & verification of measurement equipment.
  • Monitor, track and validate the measurement equipment per API Q2 and ISO 9001 standards.

Service specialist

Halliburton
Fahud & Adam, Oman
09.2014 - 07.2019
  • - Prepare and run service tools jobs (Acid Jobs, Integrity test, BOP Work,…)
  • - Run different types and sizes of Completion (Permeant/Retrievable and Hydraulic ) Packers and flow control equipment’s along with production string
  • - Prepare downhole equipment for well completion and run the same.
  • - Prepare, make up, check and test assemblies in specified pressure as per PDO standards at a specially designed test bay.
  • - Disassembly and assembly of Halliburton completion products.

Acted as a Service Coordinator for wellbore service tools and Choose proper service tools products for well service.

  • Plan, manage and supervise the day to day activities of the Halliburton Completion Tools (HCT) department in compliance with Halliburton standards and policies to ensure efficient and effective operation.
  • Dealing with different Clients inside Oman: PDO, OXY, CCED, OQ, BP Oman and Medco
  • Prepare and run service tools jobs (Acid Jobs, Integrity test, BOP Work,…)
  • Run different types and sizes of Completion (Permeant/Retrievable and Hydraulic ) Packers and flow control equipment’s along with production string
  • Prepare downhole equipment for well completion and run the same.
  • Prepare, make up, check and test assemblies in specified pressure as per PDO standards at a specially designed test bay.
  • Disassembly and assembly of Halliburton completion products.

Acted as Field Service Quality Coordinator and lead Completion department to Pass API-Q2 successfully

  • Investigates accidents, injuries and incidents within Completion Tools Department.
  • Ensures field work is performed in compliance with all applicable regulations and Halliburton Management System (HMS), work methods and policies.
  • Participate in Safety Meeting and provide client with best practices and lesson learned.
  • Comply with company Safety, Environmental and Health rules and regulations. Develop safe work habits at work site.
  • Ensure all Management of Change is being implemented and associated risks are identified.
  • Conduct Monthly, Quarterly tier inspections, IAS Audit (internal Assurance Audit)

HCP Champion( Halliburton calibration program) :

  • Calibration & verification of measurement equipment.
  • Monitor, track and validate the measurement equipment per API Q2 and ISO 9001 standards.

Education

Bachelor of Engineering - Electrical Engineering- Power System

Sultan Qaboos University
Oman
08.2008 - 06.2014

Skills

  • Service Quality & Performance Development
  • Well Completions
  • Workshop & Equipment Management
  • SAP Inventory & Calibration Systems
  • Client Relations & Field Coordination
  • Root Cause Analysis & Incident Investigation
  • Internal Auditing & Compliance
  • Technical Training & Mentorship
  • Safety Leadership & HSE Compliance

Languages

English
Fluent
Arabic
Native

Certification

ISO 9001 :2015 Internal Auditor

API Q2 Practitioner

References

References available upon request.

Timeline

Performance Development and QHSE Coordinator

Halliburton
08.2023 - Current

Operation Service Coordinator

Halliburton
01.2021 - 08.2023

Workshop manager

Halliburton
07.2019 - 01.2021

Service specialist

Halliburton
09.2014 - 07.2019

Bachelor of Engineering - Electrical Engineering- Power System

Sultan Qaboos University
08.2008 - 06.2014
Qahtan ALAmri