Qaim Ullah

Duty Roaster and Attendance:

• Preparing and maintains security team duty roaster and updating their daily attendance.

Patrol and Monitoring:

• Conduct regular patrols of assigned areas to detect and deter security breaches.
• Monitor surveillance cameras, alarms, and other security systems for suspicious activity.
• Investigate disturbances and alarms, taking appropriate action as necessary.

Access Control:

• Control access to premises by verifying identification and authorizing entry for employees, visitors, and contractors.
• Issue and manage visitor passes,contractor access cards, or access codes as required.
• Enforce access control procedures to prevent unauthorized entry or trespassing.
  

Emergency Response:

• Respond promptly to emergencies, including medical incidents, fires, or security breaches.
• Implement emergency response procedures, such as evacuations or lockdowns, as directed.
• Provide first aid or assistance to individuals in distress until medical professionals arrive.
  

Incident Reporting and Documentation:

• Document all security incidents, accidents, or disturbances in detailed reports.
• Maintain accurate records of patrols, inspections, and other security activities.
• Collect evidence and information for investigations into security breaches or violations.
  

Customer Service:

• Provide assistance and information to employees, visitors, and the public in a professional and courteous manner.
• Address inquiries, complaints, or concerns promptly and effectively.
• Act as a point of contact for security-related issues or emergencies.
  

Safety and Security Procedures:

• Enforce security policies, procedures, and regulations established by the organization.
• Conduct security assessments and risk evaluations to identify vulnerabilities.
• Recommend improvements to security measures and protocols to enhance safety.
  

Collaboration and Communication:

• Coordinate with other security personnel or emergency services as needed.
• Communicate effectively with supervisors, colleagues, and stakeholders to share information and coordinate activities.
• Participate in team meetings, briefings, or training sessions to stay informed and aligned with organizational goals.
  

Equipment Maintenance:

• Inspect and maintain security equipment, such as surveillance cameras, alarms, and access control systems.
• Report any malfunctions or deficiencies in security equipment for repair or replacement.
• Ensure that all security tools and resources are in good working condition.
  

Training and Development:

• Participate in ongoing training and professional development activities to enhance knowledge and skills.
• Stay informed about industry trends, best practices, and new technologies in security.
• Provide security awareness training to employees and promote a culture of safety and vigilance.

Maintaining Confidentiality:

• Ensure to maintain confidentially all the security related documents like entry of the visitors and contractors.
• Make sure that all the collected data is only share with Line manager approval with concerned department.

Internal and External Audit Participation:

• On yearly basis participating in the security internal audit and external audit to ensure that on going security procedure and given instruction and local and international system are properly implemented by the security team.

Security team performance:

• Monitoring security performance on weekly basis and preparing monthly report and submitting to the line manager.

Access Control:

• Monitor entry and exit points to the residential building, ensuring only authorized individuals enter the premises.
• Verify the identity of residents, visitors, and guests and grant access as per the building's policy.
• Issue visitor passes or badges and maintain a log of visitors entering and exiting the building.
  

Patrol and Surveillance:

• Conduct regular patrols of the residential property to deter criminal activity and ensure the safety of residents and their belongings.
• Monitor surveillance cameras and alarm systems to detect any suspicious activity or security breaches.
• Report any security concerns, maintenance issues, or safety hazards observed during patrols.
  

Emergency Response:

• Respond promptly to emergencies such as medical incidents, fire alarms, or security breaches.
• Implement emergency response procedures, including evacuations or lockdowns, as necessary.
• Coordinate with emergency services and assist residents during emergencies, providing first aid or guidance as required.
  

Customer Service:

• Provide assistance and information to residents and visitors in a friendly and professional manner.
• Address inquiries, complaints, or concerns raised by residents regarding security, safety, or building-related issues.
• Serve as a point of contact for residents needing assistance with building amenities or services.
  

Package Handling and Deliveries:

• Accept deliveries on behalf of residents and ensure packages are properly logged and stored until picked up.
• Notify residents promptly of package arrivals and assist with package retrieval if needed.
• Monitor package delivery areas to prevent theft or unauthorized access to delivered items.
  

Parking and Vehicle Security:

• Patrol parking areas to ensure compliance with parking regulations and prevent unauthorized parking.
• Monitor vehicle traffic entering and exiting the premises, reporting any suspicious vehicles or activities.
• Assist residents with parking-related issues and enforce parking policies as needed.
  

Noise and Disturbance Control:

• Respond to noise complaints or disturbances reported by residents and take appropriate action to address the situation.
• Patrol common areas to ensure residents are adhering to noise regulations and building rules.
• Liaise with property management or law enforcement if necessary to resolve noise-related issues.
  

Security Reports and Documentation:

• Maintain accurate records of security-related activities, including patrols, incidents, and interactions with residents.
• Prepare detailed incident reports documenting any security breaches, disturbances, or accidents that occur on the premises.
• Provide testimony or evidence as needed in investigations related to security incidents or breaches.
  

Key Control and Lockup:

• Manage keys and access control devices for the residential building, ensuring they are securely stored and accounted for.
• Conduct lockup procedures at designated times to secure common areas and ensure the building is properly secured overnight.
  

Community Engagement:

• Build positive relationships with residents by being approachable, responsive, and helpful.
• Organize or participate in community events or activities to foster a sense of community and camaraderie among residents.
• Act as a liaison between residents and property management, conveying residents' concerns and feedback to the appropriate channels.