Qamar Hussain
Deira,Dubai
Summary
Results-driven professional with expertise in Microsoft Excel, Microsoft Word, social media marketing, and document control. Demonstrates strong capabilities in customer service representation, supplier relationship management, and leadership excellence. Adept at streamlining processes and fostering collaboration to achieve organizational goals. Committed to leveraging skills to drive operational efficiency and support long-term business success.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Operation Coordinator
Watermelon Delivery & Logistics Services LLC
02.2024 - Current
- Manage and supervise the daily operations of walkers, bike riders and car drivers working across multiple platforms, including Talabat, Noon Food, Noon Minutes, Yango, Porter, and Smiles.
- Oversee fleet management by ensuring the availability, maintenance, and optimal performance of all delivery vehicles (bikes and walkers).
- Maintain and manage attendance records for delivery personnel, ensuring accurate timekeeping and reporting.
- Control SIM records for all drivers and riders, ensuring proper documentation and monitoring of their usage.
- Managed resources efficiently for optimal utilization.
- Assisted in recruitment and training of new staff members.
- Hire and onboard new riders, ensuring they are trained and equipped for successful integration into the delivery system.
- Input operational data into Excel, tracking performance, attendance, and vehicle usage to monitor and improve operational efficiency.
- Developed strategies to improve overall productivity.
Sales Officer
Underarmour
City Center Deira, Dubai
09.2023 - 02.2024
- Handled customer inquiries, address objections, and provide ongoing support to ensure customer satisfaction.
- Coordinated promotional events to attract prospective customers.
- Achieved targets through effective time management and prioritisation skills.
- Participated actively in trade shows, increasing brand awareness amongst potential clients.
- Managed a large portfolio of accounts to maintain long-term customer relationships
Customer service representative
S&P Global
Islamabad Pakistan
04.2022 - 08.2023
- Maintained up-to-date knowledge, resulting in effective product promotion.
- Collaborated with sales team to maximise product visibility and sales.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Facilitated customer loyalty programmes to enhance customer retention.
- Managed high volume of inbound calls for quick resolution of customer issues.
- Assisted customers in making informed decisions by providing detailed product information.
Education
Associate of Arts - Arts
Leads College
Faisalabad 05.2015 - 08.2017
Skills
- Microsoft Excel
- Microsoft Word
- Social media marketing
- Documents controller
- Costumer service representative
- Supplier relationship
- Leadership excellence
Languages
English
Urdu
Hindi
Custom
Computer software serial-76 Microsoft word powerpoint
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Operation Coordinator
Watermelon Delivery & Logistics Services LLC
02.2024 - Current
Sales Officer
Underarmour
09.2023 - 02.2024
Customer service representative
S&P Global
04.2022 - 08.2023
Associate of Arts - Arts
Leads College
05.2015 - 08.2017
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