QASIF RAZA KHAN
Dubai
Summary
Dynamic and results-oriented Travel Sales Executive with 2 years of experience Specializing in Spanish and English-speaking markets.
Proven track record in achieving and exceeding sales goals, fostering strong customer relationships, and delivering exceptional customer service.
Adept at leveraging multilingual communication skills, advance CRM tools, & travel industry platform like Amadeus to drive revenue growth and enhance customer satisfaction.
Committed to provide tailored travel solutions, building client loyalty, and contributing to organizational success.
Overview
2
2
years of professional experience
Work History
Travel Sales & Customer Service
Tourbureau
01.2022 - 03.2024
- Sales Achievement: Achieved sales goals averaging USD 13,000 to USD 15,000 per month by cultivating and securing new customer relationships.
- Client Engagement: Handled 50-70 calls daily to address inquiries and provide tailored travel advice, ensuring high client satisfaction.
- Relationship Management: Built and maintained strong relationships with corporate clients, understanding their travel policies and business needs.
- Compliance & Documentation: Ensured all travel bookings complied with corporate travel policies and maintained accurate documentation for reporting.
- Feedback Management: Collected and analyzed client feedback to continuously improve travel planning processes and service quality.
- Maintained customer files, Invoicing, and CRM data for accurate reporting.
- Delivered multilingual support (English & Spanish) in back-office and sales.
- Collaborated with the admin team for itinerary planning and data cleanup.
Education
B1 Level - Certified - Language of Spanish
Instituto Hispania
New Delhi, India03-2022
Bachelor of Commerce - Accounting & Finance
Sambalpur University
Odisha, India04-2021
Skills
Data Accuracy & Entry Logs
Microsoft Excel (Formulas, Pivot Tables, etc)
File & Email Management
Tally ERP
CRM & Amadeus GDS
MS Word & PowerPoint
Languages
English
Spanish
Hindi
Urdu
Timeline
Travel Sales & Customer Service
Tourbureau
01.2022 - 03.2024
B1 Level - Certified - Language of Spanish
Instituto Hispania
Bachelor of Commerce - Accounting & Finance
Sambalpur University