Summary
Overview
Work history
Education
Skills
Languages
Work availability
Quote
Timeline
AssistantManager
Qatarina Bohol

Qatarina Bohol

Dubai,Greece

Summary

Hi, I'm an Electronics Engineering that has more than four years of expertise in different field of work, I've had the opportunity to work in different roles within the technology and maintenance industry. I started as Maintenance Staff, where I developed hands-on experience in troubleshooting and maintaining equipment in the Philippines. Following that, I then transitioned into an Application Support Engineer role for almost two years, where I honed my technical skills and gained experience in problem-solving abilities. Also I do Freelance Work in between my past time for almost two years while doing full-time jobs in the Philippines. More recently, I have more than a year of experience as an Administrative Supervisor/ Social Media Manager in Dubai, where I gained valuable communication and organization skills in a dynamic and multicultural environment. This diverse experience has allowed me to build a well-rounded skill set that I can apply to various roles in the industry.

Overview

6
6
years of professional experience
17
17
years of post-secondary education

Work history

Administrative Specialist / Social Media Manager

ROI Secured Properties
Dubai, UAE
05.2022 - Current
  • Interacting with customers and dealing with customers' inquiries
  • Developing new social media strategies and campaigns
  • Managing a budget to be spent on promoting social media posts and pay-per-click (PPC) advertising
  • Keeping track of data and analyzing the performance of social media campaigns
  • Interacting with customers and dealing with customers' inquiries
  • Developing new social media strategies and campaigns
  • Keeping track of data and analyzing the performance of social media campaigns
  • Overseeing a company's interactions with the public by implementing social media platforms' content strategies
  • Analyzing engagement data, identifying trends in customer interactions, and planning digital campaigns to build community online
  • Answering incoming calls; taking messages and re-directing calls as required
  • Dealing with email inquiries
  • Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
  • Researched, analysed and summarised data for research.
  • Assisted managers in compiling and organising materials for meetings.
  • Screened phone calls and routed callers to appropriate parties.
  • Took detailed minutes at meetings following instructions from senior team members.

Freelance Academic Tutor

Upwork
Olongapo City, Philippines
10.2020 - 12.2022
  • Assisting students with homework, projects, test preparation, papers, research, and other academic tasks
  • Working with students to help them understand key concepts, especially those learned in the classroom
  • Demonstrate academic competence in the subject area(s) and build a curriculum
  • Facilitate problem-solving with a curious mind and critical thinking skills.
  • Advised, criticised and encouraged students to develop abilities.

Freelance Interior Designer

Upwork
Olongapo City, Philippines
03.2019 - 10.2022
  • Create functional, safe, and aesthetically pleasing spaces by assessing space requirements, determining optimal furniture placement.
  • Selecting decorative items, all while adhering to relevant blueprint, building code, and inspection requirements.
  • Communicating with clients to understand their style, wants and budget.
  • Developing a design plan, blueprints, and budget estimate
  • Create and present 3D renderings to accurately demonstrate design concepts, layout, and scale.
  • Detailed project specifications to guide creative planning process.
  • Crafted digital designs using AutoCAD and SketchUp to communicate plans through stunning visuals.
  • Developed innovative design solutions to meet creative brief, deadlines and budget constraints.

Application Support Engineer/ Specialist

EASYPOS SOLUTIONS INC,
SBFZ ZAMBALES, PHILIPPINES
06.2019 - 04.2021
  • Provide assistance related to the installation, operation, and maintenance of computer software application programs
  • Technical Maintenance - provide hands-on technical maintenance or walk users through a troubleshooting and resolution process by phone or through electronic platforms such as real-time chat
  • Document Controller-identify, record, document thoroughly and track documents/ files
  • Track support records and analyze data to identify pattern / common issues.
  • Provided quick, reliable 1st and 2nd line support for timely ticket resolution.
  • Understood complex business processes and corresponding data flows for improved systems support.
  • Led end-user testing and documentation for reduced issues during development and rollout.
  • Communicated application status requests to customers, advising on completion timeframes.
  • Responded to ticket requests quickly and helpfully to deliver excellent customer service.
  • Analysed software and systems performance to enable continuous process improvements.

Technical/Maintenance Staff

SAMGY SA KANTO Restaurant
Olongapo City, Philippines
01.2018 - 06.2019
  • Responsible for troubleshooting a variety of technical issues for the restaurant and assisting with maintenance
  • Track support records and analyze data to identify patterns of common issues
  • Inspect alarm systems (fire, protection) and schedule repairs when needed
  • Perform manual repairs when necessary (fix computer, replace damaged equipment etc.), Create functional, safe, and aesthetically pleasing spaces by assessing space requirements, determining optimal furniture placement

Education

Bachelor of Science - Electronics Engineering

Columban College Inc.
Philippines
06.2014 - 08.2021

High School Diploma -

St. Joseph College Inc.
Olongapo City Philippines
06.2010 - 03.2014

GED -

Kalalake Elementary School
Olongapo City Philippines
06.2004 - 03.2010

Skills

  • In-depth understanding of Microsoft Office Applications and other Computer Software Programs(CISCO, AutoCAD, and Photoshop)
  • Strong knowledge of Computer Technology and programming Languages (JavaScript, HTML, C)
  • Excellent analytical and problem-solving skills
  • Excellent in English, written and verbal communication skills
  • Great leadership and effective team player Able to work efficiently with minimal supervision
  • Extensive experience and proficiency in working both independent and collaborative group environments; able to execute initiatives efficiently
  • Highly disciplined individual
  • Commitment to various organizations within and outside school while maintaining a high-grade point average when she was a Student
  • Ability to work under pressure and can be versatile in any situation
  • Efficient, effective, flexible, and fast learner
  • Content creation
  • Social strategy development and Social analytics and reporting
  • File and data retrieval systems and Event coordination
  • Documentation control

Languages

English
Fluent
Filipino
Native

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale

Timeline

Administrative Specialist / Social Media Manager

ROI Secured Properties
05.2022 - Current

Freelance Academic Tutor

Upwork
10.2020 - 12.2022

Application Support Engineer/ Specialist

EASYPOS SOLUTIONS INC,
06.2019 - 04.2021

Freelance Interior Designer

Upwork
03.2019 - 10.2022

Technical/Maintenance Staff

SAMGY SA KANTO Restaurant
01.2018 - 06.2019

Bachelor of Science - Electronics Engineering

Columban College Inc.
06.2014 - 08.2021

High School Diploma -

St. Joseph College Inc.
06.2010 - 03.2014

GED -

Kalalake Elementary School
06.2004 - 03.2010

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Qatarina Bohol