Qazi Faseeh Ullah
Summary
Receptionist equipped to handle guest, staff and organisational needs. History maintaining professional reception desk and multitasking between different areas to manage daily demands. Clear, professional communicator always ready to help others.
Overview
5
5
years of professional experience
Work History
Medical receptionist
Maroof International Hospital
01.2022 - 04.2024
- Updated patient records for continued compliance with policies.
- Welcomed patients with kindness to enhance checking in processes.
- Kept reception and waiting areas neat and clean to make patients feel welcome and comfortable.
- Built trusting relationships with patients through courteous behaviour and professional communication skills.
- Followed-up with patients to remind them of upcoming appointments and promote attendance
- Ensured patient comfort by providing clear communication and timely service.
- Prepared patient documents for medical appointments.
- Collected information from patients via face-to-face or telephone interviews.
Receptionist
Fort Continental Hotel
04.2019 - 12.2021
- Greeted guests and facilitated check-in and check-out procedures.
- Managed guest bookings and enquiries accurately and efficiently for continued customer satisfaction.
- Provided guests with keys and directions to room.
- Addressed questions, escalating issues and complaints to management.
- Managed lost property system effectively to return misplaced items quickly.
- Maintained clean and organised reception area, creating a welcoming atmosphere.
- Submitted incident and activity reports to manager to inform future decision-making on policies.
- Conducted room inspections regularly for maintaining high cleanliness standards in collaboration with housekeeping staff.
Education
Bachelor of Engineering - Mechanical Engineering
University of Engineering & Technology
Higher Secondary School certificate -
Government Degree College Hayatabad
Secondary School Certificate -
Qurtaba Public School( Boys) Hayatabad
Skills
- Leadership skills
- Critical decision-making skills
- MS World, PowerPoint and Excel
- Team player
- Administrative support
- Customer Service
- Flexible
- File maintenance
- Excellent telephone manner
Languages
English
Fluent
Hindi
Fluent
Urdu
Fluent
Timeline
Medical receptionist
Maroof International Hospital
01.2022 - 04.2024
Receptionist
Fort Continental Hotel
04.2019 - 12.2021
Bachelor of Engineering - Mechanical Engineering
University of Engineering & Technology
Higher Secondary School certificate -
Government Degree College Hayatabad
Secondary School Certificate -
Qurtaba Public School( Boys) Hayatabad
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