Hi, I’m
QURAT UL AIN
Teller
Sharjah
Summary
To obtain a challenging position requiring strong analytical and organizational skills offering opportunities for professional growth.
Overview
17
years of professional experience
1
Language
1
Urdu
1
Basic Arabic
Work History
Commercial Bank Of Dubai Mortgage Department Dubai
Document Control Assistant
07.2023 - Current
Job overview
- Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
- Provided support for document controls and worked with contract documents.
Dubai Land DepartmentDubai
Sr Cashier
01.2023 - 03.2023
Job overview
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Assisted customers by answering questions and fulfilling requests.
Commercial Bank Of DubaiDubai
Cashier at Immigration CBD
2022.09 - 2023.02 (5 education.months_Label)
Job overview
- Demonstrated respect, friendliness and willingness to help wherever needed..
- Making stay receipt.
Custom Cash Clearance Dubai Airport(transguard)Dubai
Supervisor
01.2019 - 08.2022
Job overview
- Doing foreign currency exchange including travelers cheque (TC)
- Doing telegraphic transfer to bank account (international)
- Preparing MoneyGram (Send and Receive)
- Preparing day-end report
- Preparing of WPS (Uploading and payout)
- Provide information on local promotions & activities and other information that provides valuable service to our customers
- Supervised operations staff and kept employees compliant with company policies and procedures.
Al Gurair Exchange Dubai
Cashier
06.2015 - 09.2019
Job overview
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
Al ROSTAMANI INTERNATIONAL EXCHANGEDubai
Cashier
03.2011 - 03.2015
Job overview
- WORKES HANDLED
- To provide excellent customer service at branch and accepting cash
- Attending customers for making Remittance, currency exchange/telex transfer/demand drafts
- Buying and selling foreign currency
- To answer customer complaints, branch detail enquiries, transaction enquries ,rate enquiries etc
- Process Salary of companies through the Wage Protection Systems (WPS)
- Process VAT payment and other bills payment
- Provide cash against transaction vouchers
- End of day report and balancing including vault report
- Filing Documents
- AL
Transguard Dubai
Teller
01.2009 - 01.2011
Job overview
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Identified sales opportunities and referred customers to branch partners in financial services.
MCB BANK
Sales Officer
01.2007 - 01.2009
Education
Wastania Schools Nazimabad No 4
Matric from Commerce
Central Degree College Nazimabad No 2
I Com from Commerce
Skills
Internet Surfing and downloadingMS OfficeTraining ConductedCashier TrainingSales TrainingReputation TrainingSales Pitch TrainingAnti Money LaunderingKYC TrainingTECHNICAL QUALIFICATIONDIPLOMA IN COMPUTER APPLICATIONPROFESSIONAL QUALITIESLeadership QualitiesPlanning and decision makingGood communication skillsAbide by professional ethicsFlexibility & amiabilityTeam work spiritTake responsibilityPatience and calmness when working under pressureSpeed and precision in workComputer and different system applications skillsMarketing and selling skills
Standard operating procedures
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Document Control Assistant
Commercial Bank Of Dubai Mortgage Department
07.2023 - Current
Sr Cashier
Dubai Land Department
01.2023 - 03.2023
Cashier at Immigration CBD
Commercial Bank Of Dubai
2022.09 - 2023.02 (5 education.months_Label)
Supervisor
Custom Cash Clearance Dubai Airport(transguard)
01.2019 - 08.2022
Cashier
Al Gurair Exchange
06.2015 - 09.2019
Cashier
Al ROSTAMANI INTERNATIONAL EXCHANGE
03.2011 - 03.2015
Teller
Transguard
01.2009 - 01.2011
Sales Officer
MCB BANK
01.2007 - 01.2009
Wastania Schools
Matric from Commerce
Central Degree College
I Com from Commerce