Qussai Daher
customs broker
Dubai,albarshaa
Summary
Resourceful professional with experience in customs clearances and shipment coordination. Skilled in cargo management and knowledgeable about customs regulations. Expertly develops client relationships and provides tailored solutions.
Overview
11
11
years of professional experience
Work History
Sales Officer
Golden Hands - For Carving Gold and Silver
04.2022 - Current
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Prepared sales reports with informative graphs and charts to outline key data.
- Responded to customer needs by answering questions and providing detailed information about [Product or Service].
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Customs Broker
Al Shabab Company for Shipping and Customs Clearance
07.2012 - 02.2022
- Lawfully cleared merchandise through customs per client and government requirements.
- Calculated daily exchange rates and taxes due for goods and commodities.
- Determined harmonized tariff classifications by referencing tariff schedules outlined by national and international government officials.
- Identified and gathered commercial and international data, documents and rulings upon clients' requests.
- Stayed abreast of regulatory changes impacting customs enforcement and other import-impacted agencies.
- Verified rejected cargo and advised on steps to take for avoiding repeat denial.
- Reviewed international and domestic invoices for vegetables and Fruit cargo shipments.
- Tracked and monitored incoming transportation weight and volume forecast data for accuracy.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Tracked shipments processing through customs and other agencies and obtained clearances.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- Maintained up-to-date knowledge of US customs regulations and international trade laws.
- Applied standard tables and knowledge of law to calculate duty and tariff payments of each shipment.
- Obtained necessary import and export licenses and permits for shipments.
- Advised customers on transportation options, types of carriers or shipping routes.
- Reviewed and signed documents on behalf of clients in line with power of attorney limitations.
Education
Lawyer - Law
2026
Skills
- Business Development and Planning
- Expense Reporting
- Public Speaking
- Project Management
- Quote and Proposal Management
- Customer Order Management
- Establishing Contacts
- Goals and Performance
- Sales Expertise
- Client Base Retention
- Interpersonal and Written Communication
- Persuasive Selling
- Sales Performance Analysis
Languages
Arabic
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Sales Officer - Golden Hands - For Carving Gold and Silver
04.2022 - Current
Customs Broker - Al Shabab Company for Shipping and Customs Clearance
07.2012 - 02.2022
Syrian Virtual University - Lawyer , Law
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