Raashid Ahmed
Customer Service Professional
Dubai
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
8
8
years of professional experience
5
5
Languages
Work History
Sales Associate
Apparel LLC ( LC WAIKIKI)
02.2024 - 04.2025
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Retail Sales Representative
SHAKEEL AHMED GEN TRADING LLC
04.2022 - 04.2023
- Increased sales by offering advice on purchases and promoting additional products.
- Located merchandise across various stores to address customer needs.
- Generated brand awareness and positive product impressions to increase sales.
- Assisted customers with locating and choosing merchandise in store departments.
- Increased sales and customer satisfaction through personalized servicing.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Greeted customers and helped with product questions, selections, and purchases.
Photographer
THE DEVIL STUDIO
12.2019 - 12.2021
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Digitally edited photos to enhance appearance.
- Photographed high-quality images for various print and digital projects.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
Wholesale Sales Representative
Classic Marketing Services
01.2017 - 07.2019
- Provided superior service to customers by quickly responding to requests, suggestions and concerns.
- Contacted regular and prospective customers to demonstrate products, explain product features and solicit orders.
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Developed methods and procedures to increase sales, expand markets and promote business.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
Education
High School Diploma -
Central College Guruthalawa
04.2001 -
NVQ (Level 03) - Baking And Pastry Arts
Nest Academy
Skills
Customer service
Excellent people skills
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Timeline
Sales Associate
Apparel LLC ( LC WAIKIKI)
02.2024 - 04.2025
Retail Sales Representative
SHAKEEL AHMED GEN TRADING LLC
04.2022 - 04.2023
Photographer
THE DEVIL STUDIO
12.2019 - 12.2021
Wholesale Sales Representative
Classic Marketing Services
01.2017 - 07.2019
High School Diploma -
Central College Guruthalawa
04.2001 -
NVQ (Level 03) - Baking And Pastry Arts
Nest Academy
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