Rabia Aslam
Dubai
Summary
Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
Operations Coordinator
Damac Residence Dubai (The Luxurious Apartments)
06.2023 - Current
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
Supervisor
Imtiaz Super Market
07.2021 - 01.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs to increase productivity.
Customer Service Representative
Zong Telecommunication
04.2020 - 04.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Receptionist
Hotel Galaxy Heights
09.2018 - 03.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Section Officer
Make Up City
04.2019 - 10.2019
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
Master of Arts -
University of Education
Lahore, Pakistan2020
Bachelor of Arts -
Bahauddin Zikriya University
Multan, Pakistan2015
Skills
- Scheduling Management
- Customer Handling
Timeline
Operations Coordinator
Damac Residence Dubai (The Luxurious Apartments)
06.2023 - Current
Supervisor
Imtiaz Super Market
07.2021 - 01.2023
Customer Service Representative
Zong Telecommunication
04.2020 - 04.2021
Section Officer
Make Up City
04.2019 - 10.2019
Receptionist
Hotel Galaxy Heights
09.2018 - 03.2020
Master of Arts -
University of Education
Bachelor of Arts -
Bahauddin Zikriya University
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