RABIA MALIK KHATOON
Dubail, DUBAI,UAE
Summary
Focused Customer Service Representative skilled in customer relationship development and sales. Providing unsurpassed support to demanding customers with a passion for consistently improving numbers, enhancing knowledge and exceeding expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work history
AL ZAD REAL ESTATE
01.2019 - 01.2021
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about product or the company
- Ask questions to understand customer requirements and close
- I sales
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Go the extra mile to meet sales quota and facilitate future sales.
Loss Prevention Officer
JW MARRIOTT MARQUIS HOTEL-TRANSGUARD GROUP
01.2018 - 01.2019
- Providing appropriate control of access to premises
- Manage emergency situations
- Large crowd control during events
Loss Prevention Officer
HABTOOR GRAND HOTEL JBR-TRANSGUARD GROUP
01.2017 - 01.2018
- Providing appropriate control of access to premises
- Manage emergency situations
- Large crowd control during events
Aviation Security Officer
TRANSGUARD GROUP, ETD OPPERATION, RAMP OPPERATION
01.2016 - 01.2017
- Working with USA, UK CANADA and AUSTRALIAN flights
- Working with Dubai police
- Giving quick response to Police whenever they call.
MUSLIM COMERCIAL BANK, MTO
01.2015 - 01.2016
- Completing all assigned tasks and assisting with day-to-day operations
- Participating in meetings, workshops, and other learning opportunities
- Experience in management or similar relevant field sales customer services
- Preparing documents and updating records
- Learning about conflict resolution and sitting in on disciplinary hearings
- Sales administration by completing rotation in sales office functions.
- Own visa 4
Education
Master of Arts - JOURNALISM AND SOCIOLOGY
PUNJAB UNIVERSITY
DPS Dubai Protective Services training and testing. Fire and Safety Certificate. - undefined
SIRA Certificate valid till - undefined
2023
Certificate from JW MARRIOTT MARQUIS Security Director - undefined
2019
Bachelors of Arts - undefined
Punjab University
2015
Intermediate ( Pre Science ) - undefined
Federal Board Pakistan
2011
Skills
- SKILLS AND ABILITIES
- Have a good experience in Management and marketing
- Have a good ability to deal with the customers in professional way
- Excellent computer knowledge
- High problem solving ability
- Work very well independently or with a team
- Self-motivation/ Study desire
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Internet
- Outlook
- Great typing speed
- Social Worker - Taught and help poor children at TCF Pakistan
- Social Worker - Organized campaigns for child education
- Social Worker - Raise people's awareness of violence against women
- Event Manager - Organized club events including formal and informal events
Certification
First Aid Certificate.
POD (People of Determination) certificate.
Aviation training from Emirates aviation collage
Languages
English
Fluent
Hindi
Native
Urdu
Native
Punjabi
Native
DOB
20-04-1994
Timeline
AL ZAD REAL ESTATE
01.2019 - 01.2021
Loss Prevention Officer
JW MARRIOTT MARQUIS HOTEL-TRANSGUARD GROUP
01.2018 - 01.2019
Loss Prevention Officer
HABTOOR GRAND HOTEL JBR-TRANSGUARD GROUP
01.2017 - 01.2018
Aviation Security Officer
TRANSGUARD GROUP, ETD OPPERATION, RAMP OPPERATION
01.2016 - 01.2017
MUSLIM COMERCIAL BANK, MTO
01.2015 - 01.2016
Master of Arts - JOURNALISM AND SOCIOLOGY
PUNJAB UNIVERSITY
DPS Dubai Protective Services training and testing. Fire and Safety Certificate. - undefined
SIRA Certificate valid till - undefined
Certificate from JW MARRIOTT MARQUIS Security Director - undefined
Bachelors of Arts - undefined
Punjab University
Intermediate ( Pre Science ) - undefined
Federal Board Pakistan
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