Rabin Chamlagai
Sharjah
Summary
Skilled professional with strong communication and interpersonal relationship-building abilities. Proven track record in sales and product knowledge, prioritizing customer satisfaction. Demonstrates effective time management and adaptability, excelling in team collaboration. Committed to utilizing technical skills to drive results in a fast-paced environment.
Overview
12
12
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification
Work history
FMCG (NON FOOD) SUPERVISOR
SAFARI HYPERMARKET
01.2024 - 11.2025
- Collaborated closely with the store manager for planning promotional events successfully.
- Managed returns and exchanges efficiently improving customer trust in our return policy.
- Increased store cleanliness with regular maintenance tasks.
- Conducted performance evaluations of staff members leading to improved work quality.
- Facilitated team meetings to boost communication and collaboration.
- Monitored stock levels to avoid overstocking or understocking issues.
- Enhanced customer satisfaction by delivering top-notch service.
- Handled high-pressure situations calmly resulting in a peaceful work environment.
FRESH FOOD SUPERVISOR
SAFARI HYPERMARKET
01.2022 - 01.2023
- Established productive lines of communication between team members.
- Assisted customers with queries, providing excellent customer service.
- Fostered strong relationships with suppliers, resulting in more favourable terms.
- Conducted regular staff meetings to foster team cohesion.
- Reduced waste by implementing efficient fresh food management procedures.
- Managed inventory levels, limiting overstock and product unavailability.
- Implemented health and safety guidelines for maintaining hygienic conditions.
CUSTOMER SERVICE SUPERVISOR
SAFARI HYPERMARKET
SHARJAH
12.2019 - 01.2022
- Enhanced customer service delivery by providing training to new staff members.
- Coordinated shift schedules to ensure full coverage during peak times.
- Streamlined customer queries for expedited resolutions.
- Improved communication skills amongst staff through regular workshops and training sessions.
- Controlled team performance by organising daily tasks and responsibilities.
- Maintained high levels of customer satisfaction through effective problem resolution.
Service crew
APPAREL GROUP (TIM HORTONS)
01.2017 - 01.2018
- Delivered prompt service for enhanced customer satisfaction rate.
- Handled cash transactions, maintaining accurate records daily.
- Ensured timely food delivery to enhance dining experience.
- Took orders accurately, reducing errors and wastage significantly.
- Minimised waste with careful food preparation and storage.
- Followed health and safety regulations strictly to ensure compliance.
- Participated in regular training sessions to improve skills and service quality.
- Improved restaurant cleanliness for an inviting atmosphere.
- Advised customers on menu items, providing recommendations and addressing allergy concerns.
Assistant store keeper
OHL (Obrascon Huarte Lain S.A Spain)
08.2014 - 06.2016
- PROJECT: Doha Metro-Major Station
STORE KEEPER
OBRASCON HUARTE LAIN S.A
DOHA, QATAR
01.2014 - 01.2016
- Minimised stock discrepancies with vigilant monitoring and updating of records.
- Implemented loss prevention measures resulting in reduced shrinkage losses.
- Ensured timely restocking of goods by conducting regular inventory checks.
- Streamlined incoming deliveries by implementing an efficient sorting system.
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
Education
SCHOOL LEAVING CERTIFICATE -
NEPAL BOARD
NepalSkills
- Communication proficiency
- Interpersonal relationship building
- Problem resolution
- Sales expertise
- Product understanding
- Time management
- Adaptability and flexibility
- Empathy and listening
- Team collaboration
- Customer focus
- Technical proficiency
Profile
- Highly motivated, confident and with constructive approach to problem solving and quick to learn new concept and skills.
- Strive to the completeness of work at the accurate time with strong emphasis on approaching details.
- Ability to motivate others and provide interpersonal skills to encourage others to self – motivation, willing to set goals and work to achieve them.
- Never assume “the other people are responsible “.
Personal Details
- DATE OF BIRTH: 1993-10-03
- Visa: Employment (Expired 2026-01-31)
- Nationality: Nepalese
- Religion: Hindu
- PASSPORT NO: PA1730554
- PLACE OF ISSUED: NEPAL
- DATE OF ISSUED: 2023-05-18
- DATE OF EXPIRY: 2033-05-17
Certification
- Driving Licence: B
- 27/04/2022 – 26/04/2024
LANGUAGE SKILLS
Mother tongue(s): Nepali
Proficient (C2)
Other language(s): English
Advanced
Hindi
Fluent
Disclaimer
I confirm that the information provided by me is true to the best of my knowledge and belief SHARJAH, UNITED ARAB EMIRATES
ADDITIONAL INFORMATION
- PASSPORT NO : PA1730554
- PLACE OF ISSUED : NEPAL
- DATE OF ISSUED : 18/05/2023
- DATE OF EXPIRY : 17/05/2033
Affiliations
- READING BOOK
Timeline
FMCG (NON FOOD) SUPERVISOR
SAFARI HYPERMARKET
01.2024 - 11.2025
FRESH FOOD SUPERVISOR
SAFARI HYPERMARKET
01.2022 - 01.2023
CUSTOMER SERVICE SUPERVISOR
SAFARI HYPERMARKET
12.2019 - 01.2022
Service crew
APPAREL GROUP (TIM HORTONS)
01.2017 - 01.2018
Assistant store keeper
OHL (Obrascon Huarte Lain S.A Spain)
08.2014 - 06.2016
STORE KEEPER
OBRASCON HUARTE LAIN S.A
01.2014 - 01.2016
SCHOOL LEAVING CERTIFICATE -
NEPAL BOARD