Rabin Neupane
Dubai ,United Arab Emiorates
Summary
Accomplished professional with extensive expertise in menu planning, performance assessments, and effective communications. Demonstrates a strong understanding of inventory control and fine-dining expertise while adhering to company quality standards and food safety protocols. Known for an engaging leadership style that drives operational optimisation and enhances merchandising strategies. Proficient in profit and loss analysis, product pricing, ordering, and sales leadership. Skilled in data analysis, sales forecasting, and cross-functional collaboration to achieve business objectives.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work history
Store manager
Mister Baker LLC
Dubai, UAE
07.2024 - Current
- Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
- Oversaw visual merchandising efforts that enhanced overall store appearance. Increasing 30% of sales and achieving target back to back for Quarters.
- Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
- Upheld health and safety regulations within the premises to ensure safe shopping environment.
- Streamlined operations to maximise efficiency and minimise waste.
Outlet manager
Wakira Investments LLC
Dubai , UAE
04.2023 - 08.2024
- Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
- Led team to deliver outstanding hospitality operations.
- Reconciled POS data with receipts and cash on hand to enforce proper cash-handling and recordkeeping.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Monitored daily sales transactions, ensuring accuracy at all times.
- Handled customer complaints professionally, resolving issues promptly.
Outlet Incharge
Kulcha King Restaurant LLC
Dubai, UAE
02.2017 - 09.2020
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Increased customer satisfaction by resolving issues.
Operation Manager
Eco Resort PVT LTD.
Dhulikhel , Nepal
07.2016 - 02.2017
- Initiated cost-reduction measures; ensured financial stability during challenging economic periods.
- Orchestrated the successful execution of key projects whilst maintaining strict deadlines.
- Negotiated contracts with suppliers, securing favourable terms for the organisation.
Crew Trainer
Southern Franchisee LLC
Abu Dhabi, UAE
03.2014 - 05.2016
- Promoted process consistency amongst staff by demonstrating best practice procedures regularly.
- Streamlined operations via hands-on crew training exercises.
Restaurant Captain
Mirabel Resort Hotel Nepal
Dhulikel Nepal, Nepal
08.2012 - 11.2013
- Streamlined customer experience with efficient table arrangements during peak hours.
- Ensured seamless operations on busy nights by coordinating with kitchen and waitstaff effectively.
- Coordinated special events for memorable dining experiences that increased return visits.
- Supported waitstaff in handling challenging customers, diffusing potentially volatile situations successfully.
Education
Diploma - Hospitality And Tourism
Golden Future
Panchkhal Nepal 02.2010 - 01.2012
Skills
- Menu planning
- Performance assessments
- Inventory control
- Engaging leadership style
- Merchandising expertise
- Profit and loss understanding
- Product pricing
- Sales forecasting
Languages
English
Advanced
Hindi
Advanced
Nepali
Native
Nationality
Timeline
Store manager
Mister Baker LLC
07.2024 - Current
Outlet manager
Wakira Investments LLC
04.2023 - 08.2024
Outlet Incharge
Kulcha King Restaurant LLC
02.2017 - 09.2020
Operation Manager
Eco Resort PVT LTD.
07.2016 - 02.2017
Crew Trainer
Southern Franchisee LLC
03.2014 - 05.2016
Restaurant Captain
Mirabel Resort Hotel Nepal
08.2012 - 11.2013
Diploma - Hospitality And Tourism
Golden Future
02.2010 - 01.2012
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