EXPERIENCED PROFESSIONAL WITH UAE BACKGROUND IN WAREHOUSE OPERATIONS, CUSTOMER SERVICE, RETAIL SALES, AND E-COMMERCE SUPPORT. HARDWORKING, ADAPTABLE, AND CAPABLE OF HANDLING MULTIPLE RESPONSIBILITIES.
Overview
14
14
years of professional experience
1
1
Certification
Work History
WAREHOUSE OPERATIONS COORDINATOR
B-SAFE
01.2016 - Current
ASSISTED IN DAILY WAREHOUSE OPERATIONS AND STOCK MONITORING
UPDATED INVENTORY RECORDS USING BASIC EXCEL
PROCESSED CUSTOMER AND E-COMMERCE ORDERS
UPDATED STOCK AVAILABILITY AND PRICING IN NOON SELLER ACCOUNT
MANAGED AND PROCESSED ORDERS THROUGH MUMZWORLD SELLER ACCOUNT
COORDINATED WITH E-COMMERCE VENDORS, SUPPLIERS, AND ONLINE SELLERS
PLACED SUPPLIER ORDERS FOR WEBSITE AND CUSTOMER PURCHASES
ASSISTED WITH BASIC SHOPIFY PRODUCT DETAILS UPDATES
SCHEDULED DELIVERIES, INSTALLATIONS, AND STAFF WORK ASSIGNMENTS
COORDINATED DAILY SCHEDULES WITH DRIVERS, INSTALLERS, AND STAFF
RECEIVED CUSTOMER PAYMENTS AND COORDINATED ORDER PAYMENTS
SENIOR SALES
ROMAR FASHION
Deira
01.2014 - 01.2016
ASSISTED CUSTOMERS IN SELECTING MEN'S SUITS, SHOES, BOW TIES, AND ACCESSORIES
PROVIDED DIRECT SALES AND CUSTOMER SERVICE IN A RETAIL ENVIRONMENT
COORDINATED TAILORING ARRANGEMENTS AND CUSTOMER FITTINGS
ASSISTED WITH STORE OPENING, CLOSING, AND DAILY SHOP OPERATIONS
MAINTAINED PRODUCT DISPLAYS AND ORGANIZED MERCHANDISE
SUPPORTED STORE SCHEDULING AND ASSISTED MANAGEMENT WITH DAILY TASKS
CASHIER IN WENDY'S FAST FOOD
SPECIALIZED CATERING SERVICES LLC
01.2012 - 01.2014
DELIVERED FRIENDLY CUSTOMER SERVICE IN A FAST-PACED ENVIRONMENT TO ENHANCE CUSTOMER EXPERIENCE
ASSISTED CUSTOMERS WITH ORDER TAKING AND ACCURATE CASH HANDLING TO ENSURE SMOOTH TRANSACTIONS
PROCESSED PAYMENTS ACCURATELY AND MAINTAINED CASH REGISTER BALANCE
COORDINATED WITH KITCHEN STAFF FOR TIMELY ORDER PREPARATION
ASSISTED IN UPSELLING MENU ITEMS AND PROMOTIONS
ENSURED CLEANLINESS AND ORGANISATION OF THE WORK AREA BY REGULARLY CLEANING AND TIDYING UP
Education
CERTIFICATE - CERTIFIED NURSING ASSISTANT (CNA)
FILIPINO INSTITUTE
UNITED ARAB EMIRATES
10-2022
UNDERGRADUATE - HOSPITALITY AND RESTAURANT SERVICES
CITY COLLEGE OF SAN FERNANDO
PAMPANGA, PHILIPPINES
01-2006
HIGH SCHOOL DIPLOMA -
NEW ERA HIGH SCHOOL
MANILA, PHILIPPINES
01-2005
Skills
WAREHOUSE OPERATIONS
INVENTORY MONITORING
ORDER PROCESSING
LOGISTICS COORDINATION
SUPPLIER COORDINATION
E-COMMERCE SUPPORT
SHOPIFY BASICS
BASIC EXCEL
CUSTOMER SERVICE
CASH HANDLING
MULTITASKING
TEAMWORK
Languages
Tagalog (Filipino)
First Language
English
Advanced
C1
Arabic
Beginner
A1
Certification
CERTIFIED NURSING ASSISTANT (CNA) - FILIPINO INSTITUTE, UAE (2022)
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
WAREHOUSE OPERATIONS COORDINATOR
B-SAFE
01.2016 - Current
SENIOR SALES
ROMAR FASHION
01.2014 - 01.2016
CASHIER IN WENDY'S FAST FOOD
SPECIALIZED CATERING SERVICES LLC
01.2012 - 01.2014
CERTIFICATE - CERTIFIED NURSING ASSISTANT (CNA)
FILIPINO INSTITUTE
UNDERGRADUATE - HOSPITALITY AND RESTAURANT SERVICES