Rachel Mburu
Abu dabi,UAE
Summary
Dedicated professional with expertise in sales techniques and customer service, adept at cash handling and stock replenishment. Demonstrates a strong commitment to enhancing customer satisfaction and operational efficiency. Aspires to leverage skills in a dynamic retail environment to drive sales growth and improve service quality.
Overview
3
3
years of professional experience
Work history
Storekeeper
Azadea
Abu Dhabi, UAE
2024.06 - Current
- Handled customer queries promptly, fostering a positive shopping experience.
- Implemented loss prevention measures resulting in reduced shrinkage losses.
- Communicated effectively with staff and customers, providing excellent customer service.
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Maintained up-to-date knowledge on store policies for informed customer support.
Customer assistant
Nairobi sport House
Nairobi, Kenya
2022.02 - 2023.12
- Stocked shelves regularly for easy access to products by customers.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Deep cleaned shopfloor to uphold strong hygiene and presentation standards.
- Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
- Assisted customers with product selection to ensure satisfaction.
Education
Diploma - Cosmetology
Vera Beauty College
Kenya 2021.01 - 2021.12
certificate, food preparation -
World Chef Academy
2020.06 -
Skills
- Sales techniques
- Customer service-oriented
- Cash handling
- Stock replenishment
Timeline
Storekeeper
Azadea
2024.06 - Current
Customer assistant
Nairobi sport House
2022.02 - 2023.12
Diploma - Cosmetology
Vera Beauty College
2021.01 - 2021.12
certificate, food preparation -
World Chef Academy
2020.06 -