Summary
Overview
Work History
Education
Skills
Timeline
Generic
Rachel  Mburu

Rachel Mburu

Abu dabi,UAE

Summary

Dedicated professional with expertise in sales techniques and customer service, adept at cash handling and stock replenishment. Demonstrates a strong commitment to enhancing customer satisfaction and operational efficiency. Aspires to leverage skills in a dynamic retail environment to drive sales growth and improve service quality.

Overview

3
3
years of professional experience

Work History

Storekeeper

Azadea
Abu Dhabi, UAE
06.2024 - Current
  • Handled customer queries promptly, fostering a positive shopping experience.
  • Implemented loss prevention measures resulting in reduced shrinkage losses.
  • Communicated effectively with staff and customers, providing excellent customer service.
  • Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
  • Maintained up-to-date knowledge on store policies for informed customer support.

Customer assistant

Nairobi sport House
Nairobi, Kenya
02.2022 - 12.2023
  • Stocked shelves regularly for easy access to products by customers.
  • Handled cash transactions accurately, enhancing trust between business and clientele.
  • Deep cleaned shopfloor to uphold strong hygiene and presentation standards.
  • Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
  • Assisted customers with product selection to ensure satisfaction.


Education

Diploma - Cosmetology

Vera Beauty College
Kenya
01.2021 - 12.2021

certificate, food preparation -

World Chef Academy
06.2020 -

Skills

  • Sales techniques
  • Customer service-oriented
  • Cash handling
  • Stock replenishment

Timeline

Storekeeper

Azadea
06.2024 - Current

Customer assistant

Nairobi sport House
02.2022 - 12.2023

Diploma - Cosmetology

Vera Beauty College
01.2021 - 12.2021

certificate, food preparation -

World Chef Academy
06.2020 -
Rachel Mburu